My glass Ichendorf bottle arrived with a broken stopper. Sous Chef replaced the whole item immediately upon being told of the breakage. First class customer service. Thank you
Product reviews
Lucy
Sous Chef
1 month ago
Oh no - we would not expect the bottle stopper to have arrived broken. This should all be resolved for you now. I hope your recipient enjoys their birthday gift.
Sous Chef hand-picks the best from the world's kitchens. Food-lovers find uncommonly good taste in all that Sous Chef brings, from ingredients and gifts, to tableware and cookware. We're an independent family company and have inspired home cooks and professional chefs since 2012.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Sous Chef hand-picks the best from the world's kitchens. Food-lovers find uncommonly good taste in all that Sous Chef brings, from ingredients and gifts, to tableware and cookware. We're an independent family company and have inspired home cooks and professional chefs since 2012.