How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

skinChemists Reviews

https://www.skinchemists.com/

EXCEPTIONAL

Service

4.7

Product

4.5

144

169

ratings over the past year

Displaying all 13,169 reviews

Trusted Customer

Feefo Verified

1 year ago

Service customer

The service was great,fast,I received my package in good condition,communication 💯.good job.

Product reviews

Date of purchase: 05/11/2024

Deborah Smith

Feefo Verified

1 year ago

What Deborah Smith said about skinChemists:

Cream cleanser with marine cleanser 200ml

From the moment i received my email to my ordering and receiving my product in a nice spotty box the service is really good. The product i ordered was the Cream cleanser with marine cleanser 200ml. I...

Product reviews

Date of purchase: 19/11/2024

Trusted Customer

Feefo Verified

1 year ago

Product reviews

Date of purchase: 22/11/2024

Trusted Customer

Feefo Verified

1 year ago

Quick and reliable service

The service is really good and they always let you know when it has been dispatched and who will deliver your boxes.

Product reviews

Date of purchase: 15/11/2024

Trusted Customer

Feefo Verified

1 year ago

I've used various skin chemist products for years and I'll keep on using the products. I love the deals that come about and delivery is super fast.

Product reviews

Date of purchase: 18/11/2024

Lauren Turner

Feefo Verified

Gateshead

1 year ago

What Lauren Turner said about skinChemists:

Great products

Really fast and efficient delivery. I was kept up to date with my order status throughout.

Product reviews

Date of purchase: 19/11/2024

Trusted Customer

Feefo Verified

1 year ago

Absolutely fabulous

Super fast delivery and excellent customer service.

Product reviews

Date of purchase: 12/11/2024

Victoria

Feefo Verified

1 year ago

What Victoria said about skinChemists:

Lovely night product to add to your routine

The service I received was excellent, the delivery was very efficient and super fast and the product was boxed beautifully in lovely tissue paper which gave it a luxurious feel

Product reviews

Date of purchase: 17/11/2024

Elisabeth SARÉ

Feefo Verified

Tonneins

1 year ago

What Elisabeth SARÉ said about skinChemists:

Bons professionnels

Envoi rapide et site très facile.

Product reviews

Date of purchase: 16/11/2024

Deborah Smith

Feefo Verified

1 year ago

What Deborah Smith said about skinChemists:

1.5% Hyaluronic Acid Eye Serum 15ml

Excellent, from purchasing to delivering my 1.5% Hyaluronic Acid Eye Serum 15ml, i received my product within a couple of days so i could then begin using it. The product came within 2 days of...

Product reviews

Date of purchase: 06/11/2024

Not received a review invite?

Anti-Ageing Vitamin D & Ceramide Q10 Mask 50ml

Retinol & Bakuchiol Night Moisturiser 50ml

Wrinkle Killer Instant Lift with Hyaluronic Acid & Peptides

View all media (648)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

skinChemists Reviews

Youth Series Collagen Tone & Flex KitMore reviews of this product (10)View product websiteI use this cream every day She helps me to recover my skin with hydration ,makes my skin soft and removes the fine lines that i had thanks to its collagen .I love it❤️

skinChemists Beauty Box - UK November EditionMore reviews of this product (38)View product website

1% Hyaluronic Acid Day Moisturiser 50mlView product websiteThe cream soaks in to my skin quickly which is a plus and gives me a smooth feeling when on. My normal daily routine is; moisturiser (i use clarins), tinted moisturiser then a powder foundation (I...Read more

Cream Cleanser with Marine Cleanser 200mlMore reviews of this product (5)View product websiteFantastic product. This cleanser has a creamy texture and feels gentle on my skin. It's moisturising but not oily. My face looks shiny and fresh after use.

1% Marine Collagen Night Moisturiser 50mlMore reviews of this product (38)View product websiteReally lovely moisturiser. Excellent consistency and easily absorbed Would definitely recommend A 5 star product

Retinol Intelligent Repair Stimulating 8 Hour Night Cream 50mlMore reviews of this product (2)View product websiteC'est une tres bonne crème. Elle s'applique et pénètre facillement sans laisser de gras ni faire gangue sur le visage. Le matin ma peau est repulpée et reposée.

Hyaluronic Acid Eye Serum 15mlMore reviews of this product (2)View product websiteTrès bon produit qui s'applique et pénètre facilement. Mes poches, sous les yeux sont reduites

1.5% Hyaluronic Acid Eye Serum 15mlView product websiteVery easy to select your item and the discount code is already applied, to getting my 1.5% Hyaluronic Acid Eye Serum 15ml in the post in a nice little spotty box. The serum felt really nice when i...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?