How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

skinChemists Reviews

https://www.skinchemists.com/

EXCEPTIONAL

Service

4.7

Product

4.5

144

170

ratings over the past year

Displaying all 13,169 reviews

Jacquie Bell

Feefo Verified

Angus

1 year ago

What Jacquie Bell said about skinChemists:

Skin soft and rosy

Service is great. Quick and easy to order and my order was delivered within a few days. It also came packaged well in a nice box

Product reviews

Date of purchase: 27/01/2025

Trusted Customer

Feefo Verified

1 year ago

Fantastic

I can not praise this company enough! The service is always fast and well packaged items.

Product reviews

Date of purchase: 28/01/2025

Naomi Kindred

Feefo Verified

Oklahoma

1 year ago

What Naomi Kindred said about skinChemists:

Holy Grail

Skin chemist service is top-notch. I’ve never had any problem at all with them delivering or even halting my order if I needed they are very professional and know what they’re doing.

Product reviews

Date of purchase: 21/01/2025

Teresa Nelson

Feefo Verified

Northumberland

1 year ago

What Teresa Nelson said about skinChemists:

Fantastic products & exceptional customer service

Excellent service, fabulous products, perfectly packaged & received within 2 days. Can’t fault this company at all.

Product reviews

Date of purchase: 28/01/2025

Lauren Turner

Feefo Verified

Gateshead

1 year ago

What Lauren Turner said about skinChemists:

Great products

The customer service is excellent. I am kept up to date with my order and delivery status. I have never had to contact customer service because in my experience, nothing has gone wrong

Product reviews

Date of purchase: 28/01/2025

Trusted Customer

Feefo Verified

1 year ago

Great Skin Care!

They were very fast on delivery.

Product reviews

Date of purchase: 16/01/2025

Trusted Customer

Feefo Verified

1 year ago

My new favourite skincare

Another great purchase from my new favourite skincare. Skin has never looked so good. Easy to order, quick dispatch and delivery within a few days.

Product reviews

Date of purchase: 27/01/2025

Susan Gent

Feefo Verified

Manchester

1 year ago

What Susan Gent said about skinChemists:

As always FABULOUS

Excellent super fast delivery and excellent customer service

Product reviews

Date of purchase: 27/01/2025

Trusted Customer

Feefo Verified

1 year ago

Great service

I absolutely love the quick service they give, always well packaged, quick to sort out issues and always polite.

Product reviews

Date of purchase: 17/01/2025

Trusted Customer

Feefo Verified

1 year ago

The kind of service I look for

Excellent! Attentive communication and made me feel heard as a customer and made me want to continue to be a customer.

Product reviews

Date of purchase: 20/01/2025

Not received a review invite?

Anti-Ageing Vitamin D & Ceramide Q10 Mask 50ml

Retinol & Bakuchiol Night Moisturiser 50ml

Wrinkle Killer Instant Lift with Hyaluronic Acid & Peptides

View all media (648)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

skinChemists Reviews

Rose Quartz Mineral Facial Serum 30mlView product websiteThe serum is in a nice easy pump container. It's texture is thick and absorbs into my skin quickly without being sticky. It feels cooling and works well with my moisturiser on top. It leaves my skin...Read more

Rose Quartz Mineral Facial Serum 30mlView product websiteThis serum left my skin feeling soft and bright. Amazing smell, not greasy and easily absorbed

Rose Quartz Mineral Facial Serum 30mlView product websiteFabulous serum, not too highly fragranced, gel like consistency which glides onto your skin & serum is instantly absorbed. Once absorbed, I feel a slight (not uncomfortable) tightening sensation. ...Read more

Rose Quartz Mineral Facial Serum 30mlView product websiteThis serum is amazing. I love the way my skin feels after just one use. I am a big fan of this brand.

1% Hyaluronic Acid Day Moisturiser 50mlMore reviews of this product (92)View product websiteI have to be careful about skin care because I have Rosacea. It actually helped the redness a little after only a few days. My face has been soft after use and I have dry skin. Highly recommend.

Rose Quartz Mineral Facial Serum 30mlView product websiteThis has a light texture and feels great on the skin. I’ve only been using for a week but so far I’m very happy it.

Rose Quartz Mineral Facial Serum 30mlView product websiteFabulous serum. I keep mine in the fridge for extra cooling sensation. Really lovely serum.

Wrinkle Killer Day Moisturiser 50mlMore reviews of this product (15)View product websiteLove this! It smooths wrinkles around my eyes and forehead, I was quite surprised. It has left my skin feeling soft and fresh.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?