How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

skinChemists Reviews

https://www.skinchemists.com/

EXCEPTIONAL

Service

4.7

Product

4.4

133

156

ratings over the past year

Displaying all 13,169 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about skinChemists:

Great service

Easy to order and lovely products. Item arrived well packaged and in perfect condition.

Product reviews

Date of purchase: 12/09/2017

Trusted Customer

Feefo Verified

8 years ago

Fantastic service

Very quick delivery as usual .. can't fault their customer service always quick to help

Product reviews

Date of purchase: 12/09/2017

Trusted Customer

Feefo Verified

8 years ago

Pro 5 Collagen Oxygenating Night Cream

Excellent customer service and superfast delivery

Product reviews

Date of purchase: 13/09/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about skinChemists:

Amazing

Skin chemist is a great company with amazing service when u order your stuff gets delivered so quick

Product reviews

Date of purchase: 12/09/2017

Trusted Customer

Feefo Verified

Belgium

8 years ago

What Trusted Customer said about skinChemists:

I still have not received my order (10 days+). This is the second time SkinChemists forget me in a two year period and +/- 10-12 orders

Mary

skinChemists

8 years ago

Hi Ralitza,

Thanks for your feedback.

You have been contacted via email regarding this. Don't worry, your product is on the way.

Trusted Customer

8 years ago

I am not “worried”, just giving feedback as requested already for a second time this week. Maybe you should wait longer before sending the “request for feedback” links to the customers, especially if they live abroad and delivery takes longer than usual. Just a suggestion :)

Trusted Customer

8 years ago

As usual very happy with the products of SkinChemists. Thank you, worth the wait :)

Product reviews

Date of purchase: 08/09/2017

Trusted Customer

Feefo Verified

8 years ago

Erittäin nopea ja sujuva toimitus.

Product reviews

Date of purchase: 08/09/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about skinChemists:

Super

Brilliant service very friendly and helpful,

Product reviews

Date of purchase: 10/09/2017

Trusted Customer

Feefo Verified

8 years ago

Easy to order online, quick delivery.

Product reviews

Date of purchase: 06/09/2017

Trusted Customer

Feefo Verified

8 years ago

Good product

I like this product,even though it's difficult to get out of the bottle,would recommend

Product reviews

Date of purchase: 07/09/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about skinChemists:

best customers services possible!!trust me

i use skinchemists for a while now!!! they really care about they customers,i feel like a valuable customer when its time to do business with skinchemits

Product reviews

Date of purchase: 08/09/2017

Not received a review invite?

Anti-Ageing Vitamin D & Ceramide Q10 Mask 50ml

Retinol & Bakuchiol Night Moisturiser 50ml

Wrinkle Killer Instant Lift with Hyaluronic Acid & Peptides

View all media (648)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

skinChemists Reviews

Wrinkle Killer Anti Ageing Pomegranate Rejuvenating Day Treatment 50mlMore reviews of this product (13)View product websiteI loved the serum it smells so good and left Ma skin soft but really firm and my lines a have really disappeared

Rose Quartz Hydrating & Illuminating Day Moisturiser 50mlMore reviews of this product (7)View product websiteI love it! Also smells divine

Wrinkle Killer Anti Ageing Pro-Expert Night Moisturiser 50mlMore reviews of this product (71)View product websitePerfect! Really hydrating cream

Rose Quartz Lip Plump 8mlMore reviews of this product (10)View product websitetuntuu toimivan jopa näin lyhyellä käytöllä.

Essential Hydrating Eye Serum 15mlMore reviews of this product (39)View product websiteSaw the difference within a few days of using it . A big miracle in a little jar just wonderful

24-Hour Aqua Repair Facial Serum 30mlMore reviews of this product (132)View product websiteThis serum provides excellent moisturising without being too heavy or greasy.

Wrinkle Killer Snake SerumMore reviews of this product (15)View product websiteIt's really good,I apply in the am and pm and it works wonders

Men Quick-Fix Hydrating Balm & MoisturiserMore reviews of this product (4)View product websiteexceptional product !!! calming and smoothing the skin immediatly!! recommand for who want to take control of your skin problem!!!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?