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Simply Cruises Reviews | Customer Service Reviews for https://www.feefo.com/reviews/simply-cruises | Feefo

30 out of 104 reviews

Time:

Past year

Trusted Customer

27 days ago

Date of purchase: 26/05/2025

Easy to book on website for one cabin,

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Jean P.

West Midlands

27 days ago

Date of purchase: 09/05/2025

What Jean P. said about Simply Cruises:

A superb company

Extremely helpful and professional staff. Very prompt responses to any queries. A superb organisation to book your MSC cruise through, with great capability to find you the best deals.

Sara Marshall

Simply Cruises

22 days ago

Thank you for your wonderful feedback! We’re pleased to hear that you’ve had such a positive experience with our customer service. Providing prompt and helpful support is always our goal, and we’re glad you trust us to offer you the best deals. We truly appreciate your recommendation 💙⚓️

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Beccy R.

Hampshire

27 days ago

Date of purchase: 02/05/2025

What Beccy R. said about Simply Cruises:

Highly recommend

Always quick to reply and helpful. I always book my MSC cruises through them now as the customer service is so good and they offer a good price

Sara Marshall

Simply Cruises

22 days ago

Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that you appreciate our quick customer service, as well as our competitive pricing 😊⚓️

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Trusted Customer

27 days ago

Date of purchase: 27/05/2025

Sara Marshall

Simply Cruises

22 days ago

Thank you!

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Estelle H.

Sevenoaks

27 days ago

Date of purchase: 30/05/2025

What Estelle H. said about Simply Cruises:

Booking process

So far I’ve just booked 3 cabins for our cruise. The online booking system was easy to navigate. Although there is no contact number the online chat system worked really well and I got helpful...

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Sara Marshall

Simply Cruises

22 days ago

We’re delighted to hear that you found our customer support both efficient and helpful! While our streamlined systems help us keep prices down, providing excellent customer service remains one of our top priorities. Thank you for the kind feedback 😊🙌

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Peter M.

Barnsley

27 days ago

Date of purchase: 23/05/2025

What Peter M. said about Simply Cruises:

Excellent service

Chris and his team dealt with my inquiry and then booking very efficiently. They are extremely professional and kind and are experts in all things MSC cruises wise.

Sara Marshall

Simply Cruises

22 days ago

We’re so glad you had a great experience. That's exactly what we set out to do so it's nice to know we're doing something right! Thank you for sharing your review 😁💙

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Trusted Customer

27 days ago

Date of purchase: 12/05/2025

Sara Marshall

Simply Cruises

22 days ago

Thank you for the rating!

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Anthony F.

Warrington

27 days ago

Date of purchase: 15/05/2025

What Anthony F. said about Simply Cruises:

Don't book MSC with anyone else?

Great website eady to navigate and book Very competitive pricing on basic cruise, balcony upgrade,and drinks package.

Sara Marshall

Simply Cruises

22 days ago

Thank you so much for your confidence in us! We're always thrilled to hear of positive experiences using our booking system 😎⚓️

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Sarah S.

Little clacton

27 days ago

Date of purchase: 27/05/2025

What Sarah S. said about Simply Cruises:

Knows their stuff

Excellent knowledge and great prices.

Sara Marshall

Simply Cruises

22 days ago

Thank you for your kind words! We appreciate you taking the time to leave a review 😊💙

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Sharon

Liverpool

3 months ago

Date of purchase: 11/10/2024

What Sharon said about Simply Cruises:

Excellent professional service always

Chris and Sara are a pleasure to talk to very professional in every way 2nd cruise booked with them always the best prices around never beaten on prices at all, and very easy to book just fill a...

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About Simply Cruises

We are ABTA and ATOL protected and only sell MSC Cruises voyages! We are the experts you can trust with prices that can't be beaten!

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023 8246 6666

Simply Cruises, Enterprise House, Southampton, Hampshire, SO14 3XB, United Kingdom