How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Silver by Mail Reviews

https://www.silver.uk.com

EXCEPTIONAL

Service

4.8

Product

4.6

2,395

235

2,781

ratings over the past year

Displaying all 39,307 reviews

Clare Reynolds

Feefo Verified

GBR

12 days ago

What Clare Reynolds said about Silver by Mail:

WOW Gorgeous Jewellery 😍

Comes really quickly and posted through the letterbox 👍

Product reviews

Date of purchase: 29/04/2026

Trusted Customer

Feefo Verified

12 days ago

Birthday present

Very quick,easy website and great product choices...I only dropped a star because I requested the present be sent to my sister's address as I was on holiday and I would have preferred more delivery...

Product reviews

Date of purchase: 21/04/2026

Trusted Customer

Feefo Verified

12 days ago

Lovely colourful bangle!

Quick delivery & beautifully packaged.

Product reviews

Date of purchase: 29/04/2026

Nat

Feefo Verified

GBR

12 days ago

What Nat said about Silver by Mail:

Beautiful silver set, always great service

Always great service !

Product reviews

Date of purchase: 26/04/2026

Sonia Harris

Feefo Verified

GBR

12 days ago

Product reviews

Date of purchase: 29/04/2026

Mrs Claire Morrison

Feefo Verified

GBR

12 days ago

What Mrs Claire Morrison said about Silver by Mail:

Beautiful bracelet

Arrived within a couple of days or ordering in a lovely gift box.

Product reviews

Date of purchase: 25/04/2026

Trusted Customer

Feefo Verified

13 days ago

Silver Paw Print Ring

Very good.

Product reviews

Date of purchase: 25/04/2026

Trusted Customer

Feefo Verified

13 days ago

Product reviews

Date of purchase: 25/04/2026

Marek Bialek

Feefo Verified

13 days ago

What Marek Bialek said about Silver by Mail:

Pozytyw

Super

Product reviews

Date of purchase: 25/04/2026

Trusted Customer

Feefo Verified

14 days ago

Beautiful brooch

Excellent communication from order to delivery.

Product reviews

Date of purchase: 24/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Silver by Mail Reviews

Sterling Silver Personalised Sparkling Letter Bracelet (Heart) For WomenMore reviews of this product (5)View product websitePurchased for a gift but absolutely stunning 😍

Lucky Clover BraceletMore reviews of this product (8)View product websitePurchased for myself and I love it! It was replacement for my old faithful birthday present from 3 years ago where the elastic snapped! Hoping this will last longer and it is beautiful 😍

Sterling Silver Moon Water Earrings For WomenMore reviews of this product (31)View product website

Confetti Stone BangleMore reviews of this product (3)View product websiteLovely bangle, great mix of colours in the stones, love the hammered effect. Also, a good width of the band so that it doesn't bend easily when being worn. Excellent price as bought with the 30%...Read more

Te Amo Set (CHN1394+E5940)More reviews of this product (4)View product websiteBeautiful set .. love these for all sorts of occasions and silver by mail have such great quality silver every time. Highly recommend as been buying from them for years now 🫶

Love Strings NecklaceMore reviews of this product (2)View product websiteBeautiful k necklace

Sterling Silver Motherly Love Bracelet For WomenMore reviews of this product (25)View product websiteAbsolutely gorgeous. Purchased for my nans birthday as she is obsessed with elephants and also has three children, so it was really fitting. She really loved it.

Sterling Silver Pretty Paws Ring For WomenMore reviews of this product (32)View product websiteVery pleased with my purchase, easy ordering and quick delivery.

Sterling Silver Moon Water Earrings For WomenMore reviews of this product (31)View product websiteEven prettier than the picture

Flat Silver Band Ring For WomenMore reviews of this product (89)View product websiteBardzo ładny i super wykonany

Meadow Wreath BroochMore reviews of this product (1)View product websiteBeautiful detail on the brooch, looks lovely.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?