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Silver by Mail Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 39,308 reviews

Trusted Customer

9 years ago

Excellent product

Loved the bangle, lots of compliments when wearing it. First time ordering anything from this Company will certainly use again.

Product reviews

Gareth

Silver by Mail

9 years ago

Dear Mrs McIntyre,

Thank you for your feedback. We sincerely apologise that you have experienced difficulty with the Curb Chain that we provided you with. Please be advised that the clasps used for this particular chain is small but we would be able to recommend alternative chains for you with less tricky clasps. Please contact customer services should you wish to receive information regarding chain clasps available.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Date of purchase: 29/07/2016

Trusted Customer

Cornwall

9 years ago

What Trusted Customer said about Silver by Mail:

Beautiful jewelry

I have not purchased that many items so far , but what I have , I have been delighted with ! Really beautiful jewelry ! Very quick delivery , and very nicely boxed.

Product reviews

Date of purchase: 14/08/2016

Trusted Customer

17purford green Harlow essex

9 years ago

What Trusted Customer said about Silver by Mail:

excellent

very nice items excellent delivery time

Product reviews

Date of purchase: 29/07/2016

Trusted Customer

Leigh

9 years ago

What Trusted Customer said about Silver by Mail:

Excellent service by Silver by Mail

Fab

Product reviews

Date of purchase: 23/08/2016

Trusted Customer

9 years ago

Excellent service by Silver by Mail

Excellent service and products

Date of purchase: 14/08/2016

Trusted Customer

Leigh

9 years ago

What Trusted Customer said about Silver by Mail:

Excellent service by Silver by Mail

Always love these products

Product reviews

Date of purchase: 14/08/2016

Trusted Customer

Haywards Heath

9 years ago

What Trusted Customer said about Silver by Mail:

Good precise website. Catalogue also good.

Delivery prompt. Product exactly as pictured.

Product reviews

Date of purchase: 01/08/2016

Trusted Customer

East Anglia

9 years ago

What Trusted Customer said about Silver by Mail:

Always excellent

I have used Silver by mail for years and the quality and service is always excellent.

Product reviews

Date of purchase: 06/08/2016

Trusted Customer

Doncaster

9 years ago

What Trusted Customer said about Silver by Mail:

Wonderful shopping experiences

Wonderful shopping experience. Lots of choices and good prices. Very good customer relations. Good and efficient postal services. All very pleased with the products I have purchased. I have...

Product reviews

Date of purchase: 13/08/2016

Trusted Customer

9 years ago

Excellent service by Silver by Mail

Good efficient delivery service

Product reviews

Gareth

Silver by Mail

9 years ago

Dear Mrs Maller,

Thank you for your feedback. We apologise that you have been disappointed with the Bumble Bee Necklace that you purchased from us. Please be advised that the chain provided with this item is fixed and so not suitable for alternating lengths. We do, however, provide a chain sizing chart should you wish to consult it in the further - https://www.silver.uk.com/Chain-Lengths.htm. Should you wish to discuss this matter further with a customer service representative, they will happily assist you. Please quote 'Feefo' and your Order Reference when doing so.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Gareth

Silver by Mail

9 years ago

Dear Mrs Maller,

Thank you for your feedback regarding the Stargazer Earrings purchased from us. Although we do not currently provide plastic backs for our drop earrings, this is something we will be looking to consider in the futher. We thank you for drawing this to our attention and will be passing your comments onto the sales team.

Kindest Regards
Pip @ Silver by Mail

Gareth

Silver by Mail

9 years ago

Dear Mrs Maller,

Thank you for your comments regarding the Bunny Studs. Please be advised that we are looking at expanding our collection of animal jewellery which will be featuring various sizes, stones and silver styles. Although the Bunny Studs are not being altered, we can confirm that there will be other Rabbit products available in alternative styles that you may be interested in.

Kindest Regards
Pip @ Silver by Mail

Gareth

Silver by Mail

9 years ago

Dear Mrs Maller,

Thank you for your feedback regarding the Circle of Life Earrings purchased from us. As mentioned in the response above, we do not currently provide plastic backs for our drop earrings. However, this is something we will be looking to consider in the futher. We thank you for drawing this to our attention and will be passing your comments onto the sales team.

Kindest Regards
Pip @ Silver by Mail

Date of purchase: 03/08/2016

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Silver by Mail Reviews

Sparkling Solitaire StudsMore reviews of this product (1,503)View product website

Circlet StudsMore reviews of this product (14)View product websiteLike design but would have liked them to be slightly larger.

Sterling Silver Mayamori Bangle For WomenMore reviews of this product (37)View product websiteLovely bangle, nice weight altogether gorgeous

55cm Curb ChainMore reviews of this product (45)View product websiteVery small clasp quite fiddly to fasten.

Paradise Posy Bracelet (Agate)More reviews of this product (4)View product websiteIt's just beautiful , simple as that !

Swarovski Aurore Boreale, Rivoli Xilion EarringsMore reviews of this product (17)View product websiteearrings are stunning look lovely on

Morning Clover EarringsMore reviews of this product (2)View product websiteFab products always as quick delivery

Pink Lotus EarringsMore reviews of this product (1)View product website

Blushed Pearl ChainMore reviews of this product (23)View product websiteGood quality and price will definitely buy more

Infinitely BraceletMore reviews of this product (11)View product websitePretty piece that is delicate but not flimsy.

Silver Serpent BraceletMore reviews of this product (11)View product websiteI bought this to wear with another bracelet that I want to keep safe. (By threading this one through the clasp.) I do wear this one on its own too just because it looks nice.

Sparkling Solitaire StudsMore reviews of this product (1,503)View product websiteThese were a gift from Silver by Mail and I love them. Very nice quality.

Milan Mode BraceletMore reviews of this product (104)View product websiteAll lively item and very good quality. Good prices

Sparkling Solitaire StudsMore reviews of this product (1,503)View product websiteFree earrings, happy with them

Bumble Bee NecklaceMore reviews of this product (23)View product websitePendant nice, poor quality chain, would have expected better for price. Not as good as your products are normally. Also guidance on which length of chain to buy would be helpful

Stargazer EarringsMore reviews of this product (7)View product websiteNice earrings, would like a plastic stop on the wire to stop them falling off and getting lost

Bunny StudsMore reviews of this product (29)View product websiteWould have liked bunnies a bit thicker silver. Very attractive

Circle of Life EarringsMore reviews of this product (15)View product websiteNice earrings, would like a plastic stop on the wire to stop them falling off and getting lost

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