Thank you for your feedback, we are sorry to hear that these earrings smaller than expected. Sizing's are provided within the product details to try to assist prior to purchase but do understand this can be hard to judge. Once we have received your return we will look to process your requests. Kindest regards Jane@ Silver by Mail
The service was very good but should have told of delay. Free item still not received.
Product reviews
Customer Service
Silver by Mail
2 hours ago
Thank you for your feedback, we are sorry to hear that you are still awaiting delivery of these earrings, please be advised that one of our customer services team will be in contact to provide you with further information regarding the delivery. Kindest regards Jane@ Silver by Mail
Thank you for your feedback, we are sorry to hear that the free bracelet you qualified for was smaller than expected. We do provide sizing's within the product information on our website but do understand this can be hard to judge. Kindest regards Jane@ Silver by Mail
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