Your Home Depot is no longer an active Feefo customer
Displaying all 16,557 reviews
Trusted Customer
9 years ago
Goods arrived well packed. Dispatched later than expected but received a gift to compensate, ok with that. Can do with an email when goods are finally dispatched, but was a pleasant surprise when it...
am not impressed with same day dispatch. it was 7 days before the item was dispatched, I called 3 times was told you are shifting to a new location.
Janie Brown
Your Home Depot
9 years ago
Hi,
I'm extremely sorry to hear about your order being delivered late.
We have actually been in the process of moving to a new state of the art warehouse which is why this caused delays in some orders being delivered.
I'm pleased to say that the warehouse move is now complete and this means there will be no more issues with delivery times, quicker delivery, and many more new products available on the website.Sorry for the inconvenience caused by this issue.Thank you
Great product (Peugeot Paris Salt Mill 22cm). Fast postage. VERY DISAPPOINTING service; email regarding postage has still not been acknowledged or responded to. For an online store, this is...
Read more
Janie Brown
Your Home Depot
9 years ago
Hi there,
I'm extremely sorry to hear about your experience with shopping on the website.
I'll be passing on your feedback to our customer service manager so that the process can be reviewed.
I'm sorry to hear about your experience shopping with us. If you could provide a little more information I can discuss this with our customer service manager and review our processes.
Thank you
Product reviews
Janie Brown
Your Home Depot
9 years ago
Hi,
I'm extremely sorry to hear about this. Unfortunately our supplier had sent us some bad stock & we have now checked through all items from that range.
I hope our customer service team resolved your issue for you in a timely manner.
dispatch time shocking especially when you have to ring up 2 times to find out what is going on .And then AUSTRALIA POST,they might be a cheap option but their service reflects that BAD.
Janie Brown
Your Home Depot
9 years ago
Hi,
I'm extremely sorry to hear about your delivery being late.
We have actually been in the process of moving to a new state of the art warehouse which is why this caused delays in some orders being delivered.
I'm pleased to say that the warehouse move is now complete and this means there will be no more issues with delivery times, quicker delivery, and many more new products available on the website.
Sorry again for the inconvenience caused by this issue.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
