Simply keeping customers in the loop would go a long way to improving your service - even so much as a basic acknowledgement to an email seems to be too hard. Customer service over the phone was much...
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Janie Brown
Your Home Depot
9 years ago
Hi there,
I'm awfully sorry to hear about your experience. I'll be passing your feedback on to our customer service manager so the issue can be addressed.
Order delivered so late, that too after contacting the customer care
Janie Brown
Your Home Depot
9 years ago
Hi,
I'm extremely sorry to hear about your delivery being late.
We have actually been in the process of moving to a new state of the art warehouse which is why this caused delays in some orders being delivered.
I'm pleased to say that the warehouse move is now complete and this means there will be no more issues with delivery times, quicker delivery, and many more new products available on the website.
Sorry for the inconvenience caused by this issue.
Thank you
Date of purchase: 28/05/2017
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Trusted Customer
9 years ago
good service sent through post arrived intact and undamaged.
Product reviews
Date of purchase: 17/06/2017
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Trusted Customer
9 years ago
Long delivery time. Also the phone numbers on email were not in service
Product reviews
Date of purchase: 04/06/2017
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TC
Trusted Customer
Brisbane
9 years ago
What Trusted Customer said about Your Home Depot:
Great price Quality brand and a most unexpected little extra surprise
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
