I placed and paid for an online order for 6 x units of the Brabantia Smart Clothes Pegs Set of 8. After following up on the order, I was told there had been a delay due to relocation of their...
Read more
Janie Brown
Your Home Depot
9 years ago
Hi there,
I'm awfully sorry to hear about your experience. I'll pass on your feedback to our customer service manager as it is not acceptable that you had to wait almost 2 weeks to hear about the stock.
I'm pleased to say that our warehouse move is now complete and there will be no more issues with stock or delayed shipping.
Thank you
Product reviews
Date of purchase: 11/06/2017
0
Share
TC
Trusted Customer
Williamstown
9 years ago
What Trusted Customer said about Your Home Depot:
The product I ordered was not delivered in a timely manner. I received an email from Home Depot letting me know that the offices were moving and there would be a delay and that I would receive a...
Read more
Janie Brown
Your Home Depot
9 years ago
Hi there,
I'm extremely sorry to hear about this issue. I'll arrange for your free knife sharpener to be sent out ASAP today to your original delivery address. I'll also pass this on to our customer service manager to find out why the free gift was never sent.
I'm pleased to say that the warehouse move is now complete and we will be having no more issues with delayed shipping times.
The service was great. They answered any questions I had and the delivery was quick. The items were very well packaged and I even got a surprise free gift with my order. They were also the cheapest...
The website promised that the item will ship the next day if an order has been placed by 2pm. It didn't and when I called to inquire, the agent said that they had just moved warehouses and gave me...
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
