Glasses arrived in a ripped box which was disappointing considering I purchased them as a gift for someone and the tear really appears to cheapen them.
One item supplied was wrong. It was supplied in the correct box but the item had been swapped over. My complaint was handled promptly and I have returned the item free of charge and am waiting for...
Read more
Product reviews
Janie
Your Home Depot
8 years ago
Sorry to hear about this, has our customer service team been in touch to organise your refund?
Thank you
TC
Trusted Customer
8 years ago
I was notified that my return has been received at your Depot but I've not heard anything further.
regards
Janie
Your Home Depot
8 years ago
If you return has been received then you should be receiving your refund in the next few days. Please let me know if you still dont have it by early next week.
Item was cancelled due to damaged product in the warehouse. I was not notified, and the subsidiary item was sent. I would have either, replaced the goods with another product, or cancelled the...
Read more
Janie
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience and will be passing your feedback on to our customer service manager. Has someone from our customer service team been in touch to organise a replacement for you?
Thank you & sorry for the inconvenience caused.
Product reviews
Janie
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience and will be passing your feedback on to our customer service manager. Has someone from our customer service team been in touch to organise a replacement for you?
Thank you & sorry for the inconvenience caused.
Janie
Your Home Depot
8 years ago
Sorry to hear that the item was no as described. If you contact our customer service team with an expalantion and images they will be able to organise a return and refund
I was a bit doubtful after reading so many negative reviews but everything went like clockwork and I am very happy with my 'not easy to find in Australia' product.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
