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Trusted Customer
8 years ago
service is really slow
Elizabeth
Your Home Depot
8 years ago
Sorry to hear about your experience. Unfortunately, due to the busy sale period dispatching orders have taken longer than usual. We apologise for the inconvenience. Elizabeth
Product was damaged when received p, emailed them and because they didn’t have a replacement kid for one of the products the entire cost was refunded, very quick response to purchases, fast delivery,...
Pleasantly surprised by the well organised company.
I got very polite answers on my inquiry over the phone about where is the dispatch center and how long will take to receive the items.
Product reviews
Date of purchase: 27/10/2017
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Trusted Customer
8 years ago
The entire purchasing process was quick and easy.
Date of purchase: 14/11/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Your Home Depot:
Prompt efficient service
Product reviews
Date of purchase: 24/10/2017
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Trusted Customer
8 years ago
The site was easy to use and the goods were delivered promptly
Nothing happened until I emailed to say I'd heard nothing about my order. Things happened quickly after that and it was delivered within a couple of days.
Had to chase why my parcel was sent in two packages as well as why I didn't receive th second.
Further more I had to chase a refund as I was told I'd get one and it never happened until 2 follow up...
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Elizabeth
Your Home Depot
8 years ago
Hi Benjamin, sorry to about your experience. We have taken your comments into consideration.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
Unfortunately, due to the busy sale period dispatching orders have taken longer than usual. We apologise for the inconvenience.
Elizabeth