I bought an expensive knife sharpener, but it was packed really poorly and the packaging was damaged when it arrived. It’s supposed to be Christmas present and now I’m embarrassed to give it, but it...
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Janie
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about this, I will be passing on your feedback to our customer service manager and warehouse manager. We will also fix up the description on our website.
Would you like to return the item for a refund?
Thank you
TC
Trusted Customer
8 years ago
Hi There
I sent follow up emails regarding this on the 30th November and again on the 4th December, but still have not heard anything back. Pretty poor :(
Elizabeth
Your Home Depot
8 years ago
Hi, We are extremely sorry to hear about this. We have escalated this with customer service. Thank you
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
