Very disappointed with the delay in shipment and that it was 7 days from placing the order before I was emailed to tell me there would be a delay!
In addition the product - both boxes and ceramics...
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Elizabeth
Your Home Depot
8 years ago
Hi Christine, We are extremely sorry for the delay in shipment. Due to our sale period orders are taking longer than expected. We are sincerely sorry for the inconvenience this may have caused. Kind Regards, Elizabeth
I purchased many products online after I purchased this one.
All arrived within one or two days of purchase.
Understanding you said you had a advertisement going.
You should have made arrangements...
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Elizabeth
Your Home Depot
8 years ago
Hi,
We are sorry about your experience shopping with Your Home Depot. We apologise for the inconvenience the delivery time may have caused you.
I ordered 2 Photo Frames which arrived in two seperate boxes. The boxes were way to big compared to the frames and had barely any packaging inside to protect the glass from smashing so of course they...
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Elizabeth
Your Home Depot
8 years ago
Hi, We are extremely sorry to hear about your shopping experience with Your Home Depot. We will pass your feedback onto our Warehouse manager. Do not hesitate to contact us again if further assistance is required. KInd Regards, Elizabeth
Items from my order were missing. When I contacted the merchant initially to notify them of the missing items, they failed to respond within the time frame they promised. I have since contacted them...
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Elizabeth
Your Home Depot
8 years ago
Hi Stefanie, We are sorry to hear about your experience shopping with us. I have escalated this to customer service who will be in touch with you shortly. We are sorry for the inconvenience this may have caused. Kind Regards, Elizabeth
Date of purchase: 16/11/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Your Home Depot:
Top effort, much better than last time I tried to order from them
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We are extremely sorry for the delay in shipment. Due to our sale period orders are taking longer than expected. We are sincerely sorry for the inconvenience this may have caused.
Kind Regards,
Elizabeth