Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Bay Hotels Reviews

http://www.bayhotels.co.uk
Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Bay Hotels is no longer an active Feefo customer
Displaying all 17,637 reviews
MM
Mrs S Mcleod
Harwich, Essex
5 years ago
Date of purchase: 07/02/2020
What Mrs S Mcleod said about Bay Hotels:
very helpful
very helpful
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 21/02/2020
Enjoyed our stay we were on self drive holiday parking was a problem you felt once you had a space you needed to keep it or loose it . HOTEL car park was small and full any way. Meal on Friday...

Read all
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your feedback. I am sorry that some aspects of your stay failed to meet with your expectations on this occasion. I have fed your comments back to the relevant people for review. Customer feedback is very important to us as it allows us the opportunity to constantly maintain and improve your properties and services and I thank you for taking the time to let us know your views. I do hope you will book with us again at some point in the future when I am confident your faith in our Company can be restored.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 28/02/2020
Phone several times on the day eventually had a call back 6.30 in the evening. Never had this experience before.
Merchant Logo
Lynsay Dean
Bay Hotels
5 years ago
Thank you for your feedback. We aim to make any call backs within 24hrs of receiving your details and so I am sorry for any wait incurred.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 14/02/2020
Very efficient
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review.
Product reviews

0
Share
MF
Mr M Ferguson
5 years ago
Date of purchase: 21/02/2020
What Mr M Ferguson said about Bay Hotels:
Better than last visit
This is my second visit to this hotel an improvement from my last visit choice of al carte at a small price hotel reception and bar had been refurbished hotel room was nice some more improvement to...

Read all
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for taking the time and effort to review your holiday. Customer feedback is very important to us to allow us to maintain our usual high standards and improve our properties and services. I will pass you comments on to the relevant people within our Company for review. I do hope we can be of service to you again in the future.
Product reviews

0
Share
MS
Mr R Stockle
St Ives , cornwall
5 years ago
Date of purchase: 24/02/2020
What Mr R Stockle said about Bay Hotels:
My only comment would be that at breakfast one of. Your waiters sneezed all over the table where he was stacking the plates that had been used. Surely it is common sense to cover Your mouth when...

Read all
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your 4 star review. I am truly sorry to learn of your experience during breakfast service; please rest assured that your comments have been taken very seriously. I will pass your comments on to the Hotel Manager, to be followed up. I do hope you will not allow this experience to deter you from staying with us again in the future, when I am sure you will enjoy a stay to your complete satisfaction.
Product reviews

0
Share
MC
Mrs J Costello
5 years ago
Date of purchase: 24/02/2020
What Mrs J Costello said about Bay Hotels:
Always happy with hotel.
Yes they serve you well and are always happy. Nice and clean hotel.
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your review. Your kind comments are really appreciated and will be fed back to the relevant people.
Product reviews

0
Share
MF
Mr A Finch
Saint helens.
5 years ago
Date of purchase: 21/02/2020
What Mr A Finch said about Bay Hotels:
Nice clean room, good meals, polite staff, and good price.
Definitely book again, everything straight forward,no problems whatsoever.
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review.
Product reviews

0
Share
MP
Mrs L Penistone
5 years ago
Date of purchase: 07/02/2020
What Mrs L Penistone said about Bay Hotels:
Had to ring direct because had problems booking for only 2 nights online to also use my discount code
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your feedback. I am sorry that you experienced some issues when trying to book on our website and I will pass this on to our web team for review. I am pleased that you gave us a call, and one of our Holiday Sales Advisors were happy to help you.
Product reviews

0
Share
MB
Mr B Baldwin
Bishop's Stortford
5 years ago
Date of purchase: 07/02/2020
What Mr B Baldwin said about Bay Hotels:
Room & Food up to the standard I have previously experienced with Bay Hotels
Merchant Logo
Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review. I am pleased that you enjoyed your stay with us and I thank you for taking the time to let us know your views. I do hope we can welcome you back again in the future.
Product reviews

0
Share
Not received a review invite?
About Bay Hotels
Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our 30 hotels can be find in price locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.
Read all
0844 824 6351 or 01942 244246
Bay Hotels, Shearings Leisure Group, Waterside House, Waterside Drive, Wigan Pier Business Park, Wigan, Lancashire, WN3 5AZ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Why trust Feefo reviews?

Learn more about Feefo
About Bay Hotels
Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our 30 hotels can be find in price locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.