How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Back to all reviews

Whitby, Bay Royal Hotel

ratings

over the past year

Displaying all 15 reviews

Trusted Customer

4 years ago

Whitby, Bay Royal Hotel

View product website

Great service, good choice of food and free drink vouchers. Good location.

Date of purchase: 15/02/2020

View review

Trusted Customer

4 years ago

Whitby, Bay Royal Hotel

View product website

Emily Abram

Bay Hotels

4 years ago

Thank you for your 4 star review.

Date of purchase: 07/02/2020

View review

Mrs L Penistone

4 years ago

Whitby, Bay Royal Hotel

View product website

Emily Abram

Bay Hotels

4 years ago

Thank you for your review.

Date of purchase: 07/02/2020

View review

Mrs P Harper

4 years ago

Whitby, Bay Royal Hotel

View product website

Great location, reasonablly good hotel, and good staff. The only downside was the parking ticket! The street outside is devided into 2 sections:Pay & Display and Disc Parking. We only noticed the

...

Read all

Date of purchase: 10/01/2020

View review

Mr C Sigsworth

4 years ago

Whitby, Bay Royal Hotel

View product website

Date of purchase: 22/11/2019

View review

Trusted Customer

5 years ago

Whitby, Bay Royal Hotel

View product website

Room clean and tidy paid extra for an upgrade hotel generally dated . Food poor and meal times extremely limited (1 hour slot for evening meal)

Date of purchase: 29/03/2019

View review

Mr R Toon

5 years ago

Whitby, Bay Royal Hotel

View product website

We have been to The Royal on many occasions and always had a good time. Our only problem is with the inadequate lift.

Date of purchase: 15/03/2019

View review

Trusted Customer

5 years ago

Whitby, Bay Royal Hotel

View product website

The hotel was lovely. We had a weekend deal which was very good value. The room was lovely and clean which is the main thing for us. The downside was that the food at night was terrible I expect if y

...

Read all

Date of purchase: 08/02/2019

View review

Mr C Sandom

Wakefirld

5 years ago

Whitby, Bay Royal Hotel

View product website

Hotel needs dine updating for definate ! There were one of the windows in our bedroom which was all rotten and the glass was hanging out we had to wedge toilet paper all around it to stop the draught

...

Read all

Date of purchase: 02/02/2019

View review

Mr S White

5 years ago

Whitby, Bay Royal Hotel

View product website

Very nice room with sea view

Date of purchase: 08/02/2019

View review

Not received a review invite?

About Bay Hotels

Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our 30 hotels can be find in price locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.

Read all

0844 824 6351 or 01942 244246

Bay Hotels, Shearings Leisure Group, Waterside House, Waterside Drive, Wigan Pier Business Park, Wigan, Lancashire, WN3 5AZ, United Kingdom