How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Serious Readers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/serious-readers | Feefo

641 out of 11,312 reviews

Time:

Past year

Mr Hodgson

Dundee, angus, Scotland

11 months ago

Date of purchase: 11/07/2024

What Mr Hodgson said about Serious Readers:

Just what it says on the tin

Nikki

Serious Readers

11 months ago

Perfect - thank you. We are delighted to hear how impressed you are with the light quality of your HD. Enjoy, and thank you again for sharing your experiences with your light it's most appreciated by all here. Best wishes, Nikki Customer Champion

Product reviews

Mr Harrison-Davis

Manchester

11 months ago

Date of purchase: 09/07/2024

What Mr Harrison-Davis said about Serious Readers:

Brilliant from start to finish

Perfect service from start to finish. Quick dispatch and very thoroughly packaged.

Nikki

Serious Readers

11 months ago

Wow - Thank you, an awesome review for quality customer experience and product. We work hard had the detail at Serious ensuring our customers experience the absolute best in all aspects of the customer journey and your review captures this perfectly - Thank you. Your feedback re the light benefits of your HD details the transformative qualities of your light perfectly - Thank you. Enjoy your light and thank you again for sharing your fabulous feedback with us. Best wishes, Nikki Customer Champion

Product reviews

Mr Hill

Warrington

11 months ago

Date of purchase: 06/07/2024

What Mr Hill said about Serious Readers:

Excellent

Nikki

Serious Readers

11 months ago

Perfect - Thank you, praise indeed for service and product and very appreciated by all here. Enjoy. Best wishes, Nikki Customer Champion

Product reviews

Trusted Customer

11 months ago

Date of purchase: 08/07/2024

Light arrived on time in perfect condition

Nikki

Serious Readers

11 months ago

Thank you for your excellent review. Pleased to hear all arrived promptly and in perfect condition. Enjoy your HD, and I hope it transforms reading for you. Best wishes, Nikki Customer Champion

Product reviews

Trusted Customer

11 months ago

Date of purchase: 05/07/2024

Floor lamp

This is our 2 nd purchase and we started to use and performing weii

Nikki

Serious Readers

11 months ago

Thank you, pleased to hear how impressed you are with your HD. Enjoy your lights and thank you for choosing us again for your light purchases. Best wishes, Nikki Customer Champion

Product reviews

Mr Penfold

Ulverston

11 months ago

Date of purchase: 08/07/2024

What Mr Penfold said about Serious Readers:

Floor light

Easy ordering on line , light arrives very well packed and is easy to set up what is not to like ! Wish I had bought on sooner !

Nikki

Serious Readers

11 months ago

Thank you, a wonderful recommendation, for Serious for both service and product. Your delight in your light speaks for itself as does your statement ' Wishing you had bought one sooner' Enjoy and thank you again. Best wishes, Nikki Customer Champion

Product reviews

Mrs Evans

York

11 months ago

Date of purchase: 05/07/2024

What Mrs Evans said about Serious Readers:

Good

Nikki

Serious Readers

11 months ago

Thank you for sharing your positive reviews. We love hearing how our lights transform both reading and hobby pastimes for our customers and is very appreciated by all here. Enjoy your reading and needlework and thank you again for taking time to share your customer experience with us. Best wishes, Nikki Customer Champion

Product reviews

Mr Clarke

Bristol

12 months ago

Date of purchase: 01/07/2024

What Mr Clarke said about Serious Readers:

Bedtime reading without straining my eyes

So far it has all been very smooth and the lamp is prefect for my requirements.

Nikki

Serious Readers

11 months ago

Thank you - pleased to hear all arrived promptly and you are now enjoying strain-free bedtime reading. Enjoy your Alex and thank you again for taking time to share your purchase experience with us. Best wishes, Nikki Customer Champion

Product reviews

Mrs Baker

Colchester

12 months ago

Date of purchase: 02/07/2024

What Mrs Baker said about Serious Readers:

Serious Readers are the best

Service excellent and fast

Nikki

Serious Readers

11 months ago

Wow, praise indeed for Serious for both service and product excellence - Thank you. We are so proud of our service and product and your review highlights our brand values perfectly. Wishing you many hours of enjoyment with your lights and thank you for choosing us again for your lighting purchases. Best wishes, Nikki Customer Champion

Product reviews

Trusted Customer

12 months ago

Date of purchase: 30/06/2024

Brilliant - in all respects

Delivered super quickly. Easy to order. The best packaging of anything I’ve had delivered - easy and friendly instructions to get it all out - I didn’t feel patronised - 1, 2, 3 etc.

Nikki

Serious Readers

11 months ago

Perfect - your header says it all - Thank you. It's wonderful to hear how much you are enjoying your light and the difference it has made to reading for you. Enjoy and thank you again for sharing your experiences with your light with us it is a delight to read. Best wishes, Nikki Customer Champion

Product reviews

Not received a review invite?

About Serious Readers

Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.

Read all

01296 395400

15 Faraday Road, Aylesbury, HP19 8RY, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Serious Readers Reviews

High Definition Floor LightMore reviews of this product (3,765)View product websiteJust what I needed for crystal clear reading in any ambiance, clear as sunlight, what better could you expect from a high definition floor light.

High Definition Floor LightMore reviews of this product (3,765)View product websiteEvery part of the purchasing journey marks this out as a premium product. From the informative dispatch note, the personalised documentation, to the innovative packaging, real care has gone into...Read all

Alex Floor LightMore reviews of this product (2,163)View product websiteExcellent product and service

High Definition Table LightMore reviews of this product (1,004)View product website

High Definition Floor LightMore reviews of this product (3,765)View product websiteThis is our 2nd purchase and we are happy with our purchase

High Definition Floor LightMore reviews of this product (3,765)View product websiteVery simple and easy ordering , delivered when it was due and the light itself is just what was required. Wish I had bought one sooner !

HD HEAVYWEIGHT TABLE WHITE/NICKEL 4000KMore reviews of this product (1,004)View product websiteAn excellent lamp especially for close needlework. Thank you.

Alex Table LightMore reviews of this product (845)View product websiteSmooth and straightforward ordering process. Lamp arrived when scheduled and was easy to assemble. It has made a vast improvement to my bedtime reading routine.

Alex Floor LightMore reviews of this product (2,163)View product websiteThis light is superb - we have purchased many lights from Serious Readers and they have all been excellent. They certainly help with my hobbies - much better than ordinary bulbs or even daylight.

HD HEAVYWEIGHT FLOOR WHITE/NICKEL 4000KMore reviews of this product (3,765)View product websiteBrilliant piece of kit! Has made reading so much easier for these ageing eyes. Good design, dimming and focussing controls make it easy to get the light intensity just right for me.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?