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Serious Readers Reviews

Rated
Exceptional

Home of the world’s best reading lights.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

708

47

8

2

2

767

ratings over the past year

766 out of 10,749 reviews
Time:
Past year
Trusted Customer
14 hours ago
Date of purchase: 01/09/2024
Excellent
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Trusted Customer
1 day ago
Date of purchase: 02/09/2024
No problems, easy to order although it was not delivered on the arranged date, it was delivered on the following day.
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Nikki
Serious Readers
1 day ago
Thank you - pleased to hear how impressed you are with your HD. I'm sorry there was an issue with the courier resulting in a late delivery, but happy to hear you received your light the next day and are now enjoying the benefits of your HD. Thanks again for taking time to feedback. happy reading. Best wishes, Nikki Customer Champion
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Trusted Customer
3 days ago
Date of purchase: 29/08/2024
My light arrived on agreed day within advised timeslot. Delivered to my front door.
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Nikki
Serious Readers
1 day ago
Fabulous, pleased to hear how efficient you found our service. We love your feedback 'Serious light makes reading easier for me...seriously' a great strapline and recommendation for light quality and very appreciated by our team here. Enjoy your light and thank you again for sharing your kind words with us. Best wishes, Nikki Customer Champion
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Trusted Customer
4 days ago
Date of purchase: 25/08/2024
Delivery a day late. Otherwise excellent.
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Nikki
Serious Readers
1 day ago
Thank you for choosing us again for your light purchases - sorry to hear your light arrived a day late but pleased to hear otherwise all was excellent for you. Enjoy your lights and thank you again for sharing a great review. Best wishes, Nikki Customer Champion
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Trusted Customer
4 days ago
Date of purchase: 02/09/2024
Good
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Nikki
Serious Readers
1 day ago
Thank you - Enjoy your Alex. Best wishes, Nikki Customer Champion
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Mrs Taphouse
Norwich, Norfolk
4 days ago
Date of purchase: 01/09/2024
What Mrs Taphouse said about Serious Readers:
Great communication, very detailed information. The packaging is really excellent
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Mr Oates
Cheshire
4 days ago
Date of purchase: 02/09/2024
What Mr Oates said about Serious Readers:
Excellent.
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Nikki
Serious Readers
1 day ago
Thank you for a fabulous review. It's wonderful to hear how impressed you were with both your customer experience, and the quality of your Alex. Enjoy your reading and thank you again for taking time to share your review with us, it's very appreciated. Best wishes, Nikki Customer Champion
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Mr Clifton
Kingston upon Thames
4 days ago
Date of purchase: 02/09/2024
What Mr Clifton said about Serious Readers:
The lamp was ordered using a promotional offer in a prominent magazine advertisement. An acknowledgment confirmed immediate despatch. Delivery was prompt, by an efficient courier. Product packaging wa
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Nikki
Serious Readers
1 day ago
Wow - Thank you a fabulous review.We are so proud of our service and product quality and your wonderful review perfectly describes the attention to detail we apply to the customer journey and product. We are delighted to hear how much the HD has benefitted your wife enabling her to enjoy her reading and hobbies in comfort. Thank you again for your sharing your purchase experience with us it has been a pleasure to read. Enjoy your light. Best wishes, Nikki Customer champion
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Trusted Customer
5 days ago
Date of purchase: 21/07/2024
The service received from Serious Readers went above and beyond, from ordering to delivery to exchange for a different colour. A member of staff even delivered the exchanged light to our door. Very im
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Nikki
Serious Readers
1 day ago
Wow - what a fabulous recommendation for our exchange service -Thank you so much. We are delighted to hear how much your husband loves his 80th Birthday gift and how it is perfect for enhancing his reading experiences. Thank you again for taking the time to send in your review it details our exchange process perfectly - Enjoy. Best wishes, Nikki Customer Champion
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Mrs Williams
10 days ago
Date of purchase: 25/08/2024
What Mrs Williams said about Serious Readers:
I cannot fault the service. It was excellent and so was delivery. The delivery date was given on application and then a time of delivery was given on the morning and it arrived on time.
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Nikki
Serious Readers
1 day ago
Thank you for your excellent service feedback. I noticed that on your original feedback you were having a few issues with your light's usage. I believe Jade our sales manager has now had a chat with you and offered a few tips and your light is now performing perfectly. Thank you for re-scoring, we take immense pride in both our service and product quality, and we are delighted that you now have the light that is perfect for you - Enjoy. Best wishes, Nikki Customer Champion
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About Serious Readers
Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.
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15 Faraday Road, Aylesbury, HP19 8RY, United Kingdom
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About Serious Readers
Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.