Fantastic lead crew & great sailing conditions, however the yachts are not receiving the maintenance they require & there were multiple failures across each yacht in the flotilla
John
Seafarer Cruising & Sailing Holidays
3 years ago
Hi David, Thank you very much for your feedback - we take your comments regarding the yachts seriously and we are working hard to ensure any issues are resolved as quickly as possible. I am very pleased to hear your feedback regarding the crew, I will be sure to let Sam & Breezy know. Thanks again.
The reception staff and flotilla skipper were excellent in Croatia. However the boat which was either a 2015-17 Dufour 385 has endured a very unloved life. The boat was tatty to say the least and I...
Great leadboat crew. Marcus and Alex were always available but not intrusive
John
Seafarer Cruising & Sailing Holidays
3 years ago
Hi, Thank you for feedback, Marcus & Alex will be delighted to hear they struck the right balance. We look forward to helping you choose your next sailing holiday!
Seafarers have been a really good company to deal with.
My partner wanted to get his day skipper certificate, so after I made what was supposed to be a one off phone call to find out if a boat and...
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John
Seafarer Cruising & Sailing Holidays
3 years ago
Hi, Thank you for taking the time to leave us your feedback, and we are very happy that you had a great time on holiday as well as great service from the team in the UK. We look forward to being of service to you again in the future.
Yes, everything regarding the service was excellent only let down by the problems with the boat….. that cost us two half days stuck on the moorings whilst your team attempted and then fixed the...
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John
Seafarer Cruising & Sailing Holidays
3 years ago
Dear Mr Brown, Thank you for taking the time to provide your feedback, we are glad you had an enjoyable week, although we are sorry you experienced issues with your yacht. Regarding the topping lift, normally the cut of the sail means that you don't need to adjust the topping lift as the sail itself raises the boom and releases tension on it, but we will take your comments onboard when reviewing the running rigging. Thank you again for your comments.
Lead crew were excellent, well informed and encouraging, but some boats were a bit "tired" and a lot of problems cropped up through the week which made us think that boat maintenance was not all it...
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John
Seafarer Cruising & Sailing Holidays
3 years ago
Hi, Thank you very much for taking the time to give us your feedback, we are very happy that the lead crew looked after you well, but of course we are disappointed that you experienced some issues with your yacht. We take all feedback very seriously and we will insist that these issues are put right as quickly as possible. We hope that you will give us the opportunity to give you a 5 star experience on your next holiday with us. Thank you again for the feedback.
Great lead boat crew whose expertise and knowledge helped us enjoy our holiday
John
Seafarer Cruising & Sailing Holidays
3 years ago
Hi Clyde, Thank you for the review and your kind words regarding our crew - we will make sure they see them. We look forward to being of service to you again in the future.
This was our first flotilla holiday and it was a great experience. Our boat was in great condition, clean, well stocked and all the systems in working order. The flotilla skipper, Ian, and his lead...
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John
Seafarer Cruising & Sailing Holidays
3 years ago
Hi Gerard, Thank you very much for taking the time to leave such kind feedback. Here at Seafarer we hope that our crew make the difference between a good holiday and a great one - We can see from your feedback that Ian and Mickey certainly made that a reality. We will ensure that both they and the Seafarer management team see your kind words. We hope the arm heals quickly and painlessly. Thank you again, and we look forward to being of service to you again in the future.
Seafarer is a leading independent company large enough to offer a great range of sailing destinations, yet small enough to still offer a truly personal specialist service, both at the booking stage and overseas. What’s more, being independent means our prices are really competitive and offer great value.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Seafarer is a leading independent company large enough to offer a great range of sailing destinations, yet small enough to still offer a truly personal specialist service, both at the booking stage and overseas. What’s more, being independent means our prices are really competitive and offer great value.
