Excellent service.I placed an order for the Abfab 60th birthday card but didn't realise that I hadn't ordered the larger size.This was resolved by refunding my original order and re-ordering the...
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Hope
Scribbler
1 month ago
Hi there,
Thanks so much for your lovely feedback! Glad that we could get your order back on track for you!
Have a great day 💚
Best,
Hope
Despite the card not arriving, they said that it was not their fault Royal Mail failed delivery and it is their policy not to refund for this matter, which is fair enough but obviously now I'm out of...
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James
Scribbler
1 month ago
Hi again Tegan,
Thanks for leaving your feedback, as explained in our previous conversation via email, Royal Mail failed to deliver due to the recipient not being available to sign for delivery - it was advised when selecting this service that this condition was mandatory and delivery couldn't be complete without a signature.
Whilst we don't assume responsibility for this, we had provided information regarding how to arrange for this card in your order to be redelivered, or collected from the local post office where this is currently being held. If you follow the link provided by email you'll be able to arrange this.
Best,
James
Confirmation email received very promptly after order was made :)
James
Scribbler
1 month ago
Hi there! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 It's great to hear you’re pleased with your order.
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
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Date of purchase: 05/03/2026
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Trusted Customer
Feefo Verified
1 month ago
Replacement card sent and received within 24hrs of contacting customer service team. Very helpful Connie thank you.
Product reviews
James
Scribbler
1 month ago
Hi there! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 I'm so glad Connie was able to help resolve the issue encountered for you!
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Hi Kerry! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 I'm glad this flower has found a new home 🌻
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Hi there! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 It's great to hear you’re pleased with your order.
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Product reviews
Date of purchase: 26/02/2026
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Trusted Customer
Feefo Verified
1 month ago
Product reviews
James
Scribbler
1 month ago
Hi there! 😁
Thank you so much for your feedback — I'm very sorry to hear that this arrived later than expected, thank you for your understanding that this seems to be due to a delay in transit to you.
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.