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Scenic - Luxury Cruises & Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scenic-au | Feefo

117 out of 1,826 reviews

Time:

Past year

Lee M

Drummoyne

2 days ago

Date of purchase: 02/05/2025

What Lee M said about Scenic - Luxury Cruises & Tours:

we would love to tour again

Our tour guide Steve and our Driver Gerard were amazing nothing was a problem. All our needs were met and they were so very friendly and helpful

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Trusted Customer

2 days ago

Date of purchase: 02/05/2025

Great tour , great leaders.

Tour guide had excellent knowledge and was always very helpful. Coach driver was great, and an all round great driving experience.

Product reviews

Shelley R

Melbourne

5 days ago

Date of purchase: 20/05/2025

What Shelley R said about Scenic - Luxury Cruises & Tours:

Another 6 star experience with everything provided!

Again the people and service on board any Scenic trip is always perfect, efficient and helpful cabin attendants, amusing yet attentive staff in the restaurants, and of course the wonderful tour...

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Flora Stohr

Gold Coast

7 days ago

Date of purchase: 02/05/2025

What Flora Stohr said about Scenic - Luxury Cruises & Tours:

The staff were excellent most of the time

We were disappointed with our cabin. I should have been informed of the standard room as in my cruise details we were informed of a balcony to enjoy wine while we were cruising. There were no rooms...

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Ellie M

Leeming

8 days ago

Date of purchase: 21/05/2025

What Ellie M said about Scenic - Luxury Cruises & Tours:

Enjoyable short river cruise with daily excursions & nightly entertainment

All staff were professional and courteous, always ready with a smile or conversation if engaged. In particular, as we had a group of 7, we were accommodated at each meal to all be together, which...

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deSales T

Benalla

10 days ago

Date of purchase: 12/05/2025

What deSales T said about Scenic - Luxury Cruises & Tours:

Scenic Cruises are top value for money that can't be beat be beat

Your staff are highly professional, very friendly and willing to serve. There was never a time when I needed assistance that my request was delayed or refused. I am particularly grateful to Alex,...

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Gregory C

Geelong

11 days ago

Date of purchase: 12/05/2025

What Gregory C said about Scenic - Luxury Cruises & Tours:

River cruising. Gotta love it.

The service onboard is fantastic and well above expectations. How they remember everyone's names I do not know but they do and it is such a nice touch being addressed by name. The staff made the...

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Trusted Customer

12 days ago

Date of purchase: 03/05/2025

Wonderful accommodation, exceptional places we visited..

Great..l have travelled a lot service was one of my best experience..

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Rodney & Lyn Woodward

Bonython ACT 2905

12 days ago

Date of purchase: 13/05/2025

What Rodney & Lyn Woodward said about Scenic - Luxury Cruises & Tours:

Another wonderful and memorable Scenic Cruise

You cannot single out any one person as all staff from the bottom to the top are just amazing and all go out of their way to ensure you have a memorable and relaxing holiday.

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Trusted Customer

14 days ago

Date of purchase: 07/05/2025

A Very Memorable Holiday With A Difference

Scenic Jewel spaceship service and people were fantastic and very engaging from the captain down, but the Scenic Jade crew were more withdrawn.

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About Scenic - Luxury Cruises & Tours

The Scenic team has worked tirelessly to earn a world-class reputation for creating and delivering the ultimate cruising and touring itineraries for travellers who seek wondrous experiences and exceptional 5-star service.

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+61 2 8274 1354

25 Watt Street, Newcastle, New South Wales, 2300, Australia