How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scenic - Luxury Cruises & Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,914 reviews

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

8 years ago

Our tour director Mayumi Sorimachiwas excellent. She was very organised, very patient and cheerful, extremely helpful and had a wonderful sense of humour

Product reviews

Date of purchase: 26/03/2018

Catherine B

Scenic - Luxury Cruises & Tours Verified

Sydney

8 years ago

What Catherine B said about Scenic - Luxury Cruises & Tours:

Tour director and local guides were dedicated to making our trip comfortable and memorable. Accommodation and itinerary fabulous.

Product reviews

Date of purchase: 20/03/2018

Valerie W

Scenic - Luxury Cruises & Tours Verified

Melbourne

8 years ago

What Valerie W said about Scenic - Luxury Cruises & Tours:

My recommendation to visit Norfolk Island- you will not be disappointed.

The knowledge of Norfolk Island that Lillian and John (Bus Driver) had was amazing. We enjoyed the friendliness and hospitality of local people. Delicious food formed a part of every day. A small...

Product reviews

Date of purchase: 31/03/2018

Anna V

Scenic - Luxury Cruises & Tours Verified

Langwarrin

8 years ago

What Anna V said about Scenic - Luxury Cruises & Tours:

Norfolk Island

From the moment I booked to arrival of my destination - staff have been warm and friendly - very helpful. Lillian on Norfolk Island is incredible, she is a great ambassador for Scenic

Product reviews

Date of purchase: 31/03/2018

Carolyn T

Scenic - Luxury Cruises & Tours Verified

Calamvale Brisbane

8 years ago

What Carolyn T said about Scenic - Luxury Cruises & Tours:

A wonderful 22 days of our trip, enjoyed every minute.

Our guide Hoan was excellent, so attentive and friendly did everything he could to make our trip so good. He certainly is a wonderful asset for Scenic. Service was excellent by everyone, so friendly...

Product reviews

Date of purchase: 02/03/2018

John S

Scenic - Luxury Cruises & Tours Verified

8 years ago

What John S said about Scenic - Luxury Cruises & Tours:

Great Trip

All the crew/staff were friendly, helpful, nothing was to hard for any of the ships crew or the land based crew. Would recommend this cruise to other which I have

Product reviews

Date of purchase: 17/03/2018

Russell Stephens

Scenic - Luxury Cruises & Tours Verified

Perth, Australia

8 years ago

What Russell Stephens said about Scenic - Luxury Cruises & Tours:

Very professional and friendly. Because of the small group size, they learned quickly what each guest liked, eg strong cappuccino at breakfast time.

Product reviews

Date of purchase: 22/03/2018

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

8 years ago

They looked after us very well considering a few little hiccups like our bus breaking down on an excursion and helping us up banks of sand etc

Product reviews

Date of purchase: 22/03/2018

Phillip P

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Phillip P said about Scenic - Luxury Cruises & Tours:

The people and the service was second to none. All the crew and our tour director Mr Lovy, were fantastic and couldn't have been more helpfulwith everything. Our butler anticipated all our needs...

Product reviews

Date of purchase: 11/03/2018

Joylene Smith

Scenic - Luxury Cruises & Tours Verified

gawler east

8 years ago

What Joylene Smith said about Scenic - Luxury Cruises & Tours:

our guide yukito was fantastic, even the scenic boss took us out a few evenings(Tokyo). everyone in the hotels coaches were very polite and every need provided.

Product reviews

Date of purchase: 17/03/2018

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scenic - Luxury Cruises & Tours Reviews

17 Day Essential Japan - Tokyo to OsakaMore reviews of this product (16)View product websiteThere were some activities such as making the Sarubobon mascot that was not necessary. There was also too many meals that served a lot of raw fish.

21 Day China Gems - Emerald, Diamond & Platinum Departure - Shanghai to BeijingMore reviews of this product (9)View product websiteAmazingly varied and interesting.

22 Day Essence of Vietnam, Cambodia & Luxury Mekong - Hanoi to Siem ReapMore reviews of this product (28)View product websiteI was some what apprehsensive of going to Vietnam, but I thoroughly enjoyed every minute of the trip.

13 Day Treasures of the Mekong - Siem Reap to Ho Chi Minh CityMore reviews of this product (58)View product websiteA nice even mix of ship and land based activates, loved the whole experience

18 Day Mystical Myanmar - Yangon to YangonMore reviews of this product (13)View product websiteScenic have done very well creating this itinerary and program in a difficult country. We really enjoyed meeting the local people who are very welcoming and friendly.

18 Day Mystical Myanmar - Yangon to YangonMore reviews of this product (13)View product websiteMyanmar was interesting but seen too many Pagodas and Buddhas.We found getting of and on the boat difficult as the we were docking mainly on sandbags. Cabin was good self service laundry was...Read more

14 Day Japan Unveiled - Fukuoka to TokyoMore reviews of this product (6)View product websiteNagasaki atomic anything upset me, so I sat in the coach when they did hiroshima. perhaps a nice garden for people who are too sensitive.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?