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Scenic - Luxury Cruises & Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

11 months ago

Scenic Cruise from Hell

People very good, processes very poor, with focus on ship movements rather than guest well-being. Disappointed a broken glass was left in my room for half a day even though 3 different staff attended...

Product reviews

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thank you for sharing your experience with us. We’re truly disappointed to hear that your Scenic journey didn’t meet our high standards, as delivering a seamless journey for guests is always our goal. We take your feedback very seriously and will share this with our Customer Care team for review. Please know that we’re committed to learning from all feedback to improve our guest experience.

Date of purchase: 03/05/2025

0

BH

Bruce H

Feefo Verified

Tylden

12 months ago

What Bruce H said about Scenic - Luxury Cruises & Tours:

Great Cruise but you should know this

Without exception all the crew were thoughtful, pleasant and did their very best to excel

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 21/04/2025

0

Trusted Customer

Feefo Verified

1 year ago

Very up close and personal service

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 13/04/2025

0

BG

Barbara Grindrod

Feefo Verified

Perth, Australia

1 year ago

What Barbara Grindrod said about Scenic - Luxury Cruises & Tours:

Excellent trip. HIghly recommended.

I have previously commented on this subject. The people and service were exceptional. Couldn't be faulted. Richard our Service Director was extremely good at his job and certainly made our holiday...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 21/04/2025

0

Trusted Customer

Feefo Verified

1 year ago

Great trip but some details need to be attended to

Crew were absolutely faultless. Scenic greatest asset is their crew. Cabin service by George was impeccable. What a pleasure it was to meet such a polite efficient courteous young man, Our...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for sharing your thoughts with us. We’re glad to hear you enjoyed the journey and we appreciate your helpful feedback. Your comments will be shared with our team as we continue to enhance our guest experience.

Product reviews

Date of purchase: 21/04/2025

0

FM

Frances M

Feefo Verified

Melbourne

1 year ago

What Frances M said about Scenic - Luxury Cruises & Tours:

Cruise Director was very good, he had a very good knowledge of the places we visited. The head of restaurant service was also very good Most of the staff remembered us by name, which was very nice...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 21/04/2025

0

PL

Phillip L

Feefo Verified

MANLY WEST

1 year ago

What Phillip L said about Scenic - Luxury Cruises & Tours:

A cruise you should add to your bucket list

After some initial minor problems with the booking everything went smoothly. My family and I were looked after wonderfully on the cruise and your fantastic Entertainment Manager Mabel kept us...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 16/04/2025

0

CS

Christine S

Feefo Verified

BRISBANE

1 year ago

What Christine S said about Scenic - Luxury Cruises & Tours:

The professional onboard team created a great atmosphere and were friendly and helpful. The Hotel Director (Goran) and Cruise Director (Lucasz) kept us entertained and well-informed. Aleacia...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 16/04/2025

0

KT

Kathryn T

Feefo Verified

Darwin NT

1 year ago

What Kathryn T said about Scenic - Luxury Cruises & Tours:

We would do the trip again in a heartbeat.

The amazing and hard-working staff made our cruise a real pleasure. The food was delicious and variety amazing.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 09/04/2025

0

Trusted Customer

Feefo Verified

1 year ago

Outstanding Tour and was made perfect in every way by the amazing staff.

All the staff were friendly and very helpful with everything

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

11 months ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 09/04/2025

0

Scenic - Luxury Cruises & Tours Reviews

23 Day North Sea to the Black Sea - Bucharest to AmsterdamMore reviews of this product (6)View product website

15 Day Jewels of Europe - Amsterdam to BudapestMore reviews of this product (275)View product websiteWe laughed, we sang, we danced, we ate and drank too much, we made new friends and saw so many amazing places. We absolutely loved our Scenic River Cruise.

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