no problems with how quickly the items were despatched etc. Unfortunately the scales weren't suitable for me so I needed to return them. I didn't even take them fully out the box, returned in...
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Paul Blake
scalesandbalances.co.uk
8 years ago
As stated in our terms and conditions, there is a 10% restocking fee; this fee is to cover some of the cost of an engineer checking that the equipment is in working order and making the packaging appear as new without the despatch labels.
As a gesture of goodwill , we can offer you free carriage on your next order
Kind regards
Waveney Metcalf
Product reviews
Date of purchase: 29/11/2017
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Trusted Customer
8 years ago
What Trusted Customer said about scalesandbalances.co.uk:
Everything went well & would definitely recommend them
Product reviews
Date of purchase: 06/12/2017
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Trusted Customer
8 years ago
What Trusted Customer said about scalesandbalances.co.uk:
very efficient and helpful
Date of purchase: 04/12/2017
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Trusted Customer
8 years ago
What Trusted Customer said about scalesandbalances.co.uk:
Great service and quick delivery. Scales were as described and perfect for our needs
Product reviews
Date of purchase: 30/11/2017
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Trusted Customer
8 years ago
What Trusted Customer said about scalesandbalances.co.uk:
Nice staff always helpful
Date of purchase: 02/10/2017
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Trusted Customer
8 years ago
What Trusted Customer said about scalesandbalances.co.uk:
I ordered my scales on 17th November and and was told delivery will be 3-5 working days. I then chased them up on 30th November because I never received them and was told they have been delayed...
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Paul Blake
scalesandbalances.co.uk
8 years ago
Good Afternoon Anthony,
Just an email to inform you that your scales have now been calibrated and dispatched today. You will receive your order tomorrow. Again please accept my apologies for the delay in receiving your goods.
Your order has identified a communication problem we are experiencing with Ohaus and we are going to implement a process to try and prevent this happening to other customers in the future.
I know this does not change your experience with us and I can only say how sorry I am that we let you down on this occasion.
I sincerely hope we have not caused you and your company too many problems.
If there is anything else I can assist you with please do not hesitate to contact me.
Kind regards,
Product reviews
Date of purchase: 17/11/2017
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Trusted Customer
8 years ago
Proforma arrived promptly and after payment so did the goods.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
