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Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

Displaying all 12,898 reviews

Trusted Customer

7 days ago

Date of purchase: 08/06/2025

First time visitors

The service was excellent. The shop was clean and tidy. The lady working was very friendly and helpful.

Karen

Sally Beauty

6 days ago

Thank you for 5 star review. Great to hear the service was excellent from our very friendly and helpful staff member. Delighted our Sally Beauty store was clean and tidy.

Trusted Customer

7 days ago

Date of purchase: 05/06/2025

Bad service

Staff not very helpful and really quite rude, I will be thinking twice about shopping there again. I feel they only want to help the customer with a trade card which is wrong, they prefer to stand...

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Karen

Sally Beauty

6 days ago

Thank you for your review. I'm sorry to hear of your disappointing shopping experience. Customer feedback is key to us delivering great service and helping us to make improvements when we need to.

Trusted Customer

7 days ago

Date of purchase: 05/06/2025

lovely staff. friendly service. great recommendations for products

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear we have lovely staff offering a friendly service in our Sally Beauty store.

Kimberley

7 days ago

Date of purchase: 07/06/2025

What Kimberley said about Sally Beauty:

Lovely Staff, friendly and very helpful. Staff helped me find the product I was looking for.

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear we have lovely staff who are friendly and very helpful in our Sally Beauty store.

Edina

Lancing

7 days ago

Date of purchase: 16/05/2025

What Edina said about Sally Beauty:

amazing product, great service, fast delivery

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Lovely to hear you received great service and fast delivery when ordering with Sally Beauty. Delighted you found the product amazing.

Product reviews

Trusted Customer

8 days ago

Date of purchase: 07/06/2025

Amazing!

The lady who helped us find the right colour was amazing. We wouldn’t have found the right colour without her - she let us try all the hair and advised on the amount and colour. Brilliant service!

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear you received brilliant service in our Sally Beauty store.

Trusted Customer

8 days ago

Date of purchase: 06/06/2025

Fabulous service

The assistants were helpful and knowledgeable about the products.

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear you received fabulous service in our Sally Beauty store.

Trusted Customer

8 days ago

Date of purchase: 07/06/2025

Assistant was very helpful

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear our staff member was very helpful in our Sally Beauty store.

Katrina

Pickering North Yorkshire

8 days ago

Date of purchase: 07/06/2025

What Katrina said about Sally Beauty:

Friendly and helpful staff

The member of staff who served us was extremely helpful, and very friendly. We’ve been going to Sally‘s for many years, and I’ve always been very pleased with the treatment we get.

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear our staff member was friendly and helpful in our Sally Beauty store.

Sutton coldfield

8 days ago

Date of purchase: 07/06/2025

What BW said about Sally Beauty:

Well stocked shop

A great shop with very helpful staff

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear we have very helpful staff in our Sally Beauty store and it is well stocked.

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About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

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0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom