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Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

Displaying all 12,894 reviews

Trusted Customer

4 days ago

Date of purchase: 09/06/2025

Excellent

Friendly and prompt assistance, good selection and prices.

Karen

Sally Beauty

3 days ago

Thank you for 5 star review. Great to hear everything was excellent in our Sally Beauty store.

Trusted Customer

4 days ago

Date of purchase: 04/06/2025

The salesperson was knowledgeable, however, they hurried me into choosing a product to buy. I wanted to take more time to choose a suitable product for myself. I wish they were more patient.

Karen

Sally Beauty

3 days ago

Thank you for your review. Customer feedback is key to us delivering great service and helping us to make improvements when we need to.

Trusted Customer

4 days ago

Date of purchase: 09/06/2025

Hair clay

Friendly and helpful staff

Karen

Sally Beauty

3 days ago

Thank you for 5 star review. Great to hear we have friendly and helpful staff in our Sally Beauty store.

Trusted Customer

5 days ago

Date of purchase: 09/06/2025

The service was great however it is quite disappointing to see such a big difference in price between trade and public. I personally do not have a trade card but do my own services and it can become...

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Karen

Sally Beauty

3 days ago

Thank you for your review. Sorry to hear you are disappointed with the difference in our prices between trade and retail customers.

Hazel

Dundee

5 days ago

Date of purchase: 09/06/2025

What Hazel said about Sally Beauty:

The girls were both very friendly and most helpful. Told them what I was after and they fetched the tens for me. Some assistants in shops are not very nice to older people and have no patience for...

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Karen

Sally Beauty

3 days ago

Thank you for 5 star review. Great to hear our staff members were very friendly and helpful in our Sally Beauty store.

Frances

Livingston

5 days ago

Date of purchase: 09/06/2025

What Frances said about Sally Beauty:

Shampoo and Conditioner great buy

Staff were very helpful with my purchase yesterday 🙂 I will definitely be back

Karen

Sally Beauty

3 days ago

Thank you for 5 star review. Great to hear our staff were very helpful in our Sally Beauty store. We look forward to seeing you in store soon.

Trusted Customer

5 days ago

Date of purchase: 09/06/2025

Lovely shop and service

Sales assistant was very knowledgeable she showed me what l wanted and where they were very pleasant ladie

Karen

Sally Beauty

3 days ago

Thank you for 5 star review. Great to hear our Sally Beauty store is a lovely shop with lovely service.

Deena

Stanmore

5 days ago

Date of purchase: 09/06/2025

What Deena said about Sally Beauty:

GREAT SERVICE AT COLINDALE

Layla was very patient with me as I tried to find a hairdryer that was easy for my arthritic hands to hold. Really good customer service at your Colindale location.

Karen

Sally Beauty

3 days ago

Thank you for 5 star review. Lovely to hear you received great service in our Sally Beauty store.

Trusted Customer

5 days ago

Date of purchase: 09/06/2025

Good experience

Unable to buy the product I wanted from you in store but the Service I received was vey helpful. I was disappointed you did not have in store the item I was looking for, but your member of staff ...

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Karen

Sally Beauty

3 days ago

Thank you for 5 star review and lovely feedback when you visited our Sally Beauty store. Sorry we didn't have the product you wished to buy.

Margaret

Irvine

5 days ago

Date of purchase: 04/06/2025

What Margaret said about Sally Beauty:

Excellent

Excellent service and lovely staff who were very helpful

Karen

Sally Beauty

5 days ago

Thank you for 5 star review. Great to hear you received excellent service from our ovely staff in our Sally Beauty store.

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About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

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0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom