How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

2,227 out of 13,216 reviews

Time:

Past year

Karen

Banchory

11 months ago

Date of purchase: 24/08/2024

What Karen said about Sally Beauty:

Great service. Got what I needed

Ladies were very helpful. Wasnt sure exactly what I needed to help my nails, but they directed me to the best solution. Cannot fault them.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Lovely to hear you received great service when shopping in our Sally Beauty store.

Trusted Customer

11 months ago

Date of purchase: 26/08/2024

Ladies were helpful and friendly

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear our staff members were helpful and friendly in our Sally Beauty store.

Cheryl

Teesside

11 months ago

Date of purchase: 23/08/2024

What Cheryl said about Sally Beauty:

Lovely service

Great advice regrading hair care products

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you received lovely service in our Sally Beauty store.

Trusted Customer

11 months ago

Date of purchase: 27/08/2024

My experience is that I was better served when the senior representative was present

Karen

Sally Beauty

11 months ago

Thank you for your review. Customer feedback is key to us delivering great service and helping us to make improvements when we need to.

Trusted Customer

11 months ago

Date of purchase: 26/08/2024

Great service

A very friendly assistant. Asked if I needed help and when I came to pay she told me about the money off because of Sally’s birthday. Also on my first ever visit another assistant was very helpful...

Read all

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Lovely to hear you receive great service when visiting our Sally Beauty store.

Portsmouth

11 months ago

Date of purchase: 21/08/2024

What Jo said about Sally Beauty:

Amazing advice, found my new favourite hair products!

I've always had trouble finding the right products for my hair, so I went in and the lovely chap on the tills in the Portsmouth store was so helpful! He recommended a great shampoo and conditioner...

Read all

Karen

Sally Beauty

11 months ago

Thank you for 5 star review and sharing your shopping experience. Great to hear we have helpful staff in our Sally Beauty store. We look forward to seeing you again soon.

Trusted Customer

11 months ago

Date of purchase: 05/08/2024

I'm very pleased and satisfied.

Excellent.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you were very pleased and satisfied when ordering from Sally Beauty.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 21/08/2024

Lovely staff

Staff wer realy approachable when I walked in. Attentive, friendly and smiley. Helped me a lot as a guy walking into a beauty shop. I had not a clue Lol. The girl I bought the item for absolutely...

Read all

Karen

Sally Beauty

11 months ago

Thank you for 5 star review and sharing your shopping experience. Great to hear we have lovely staff in our Sally Beauty store. See you again when you're back in store.

Trusted Customer

11 months ago

Date of purchase: 05/08/2024

Quick and accurate service

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you received quick and accurate service from Sally Beauty.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 25/08/2024

Nice shopping experience

Staff excellent and knowledgeable. Always welcoming and hair dye selection is te best!

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you had a nice shopping experience when shopping in our Sally Beauty store.

Not received a review invite?

About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

Read all

0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom