How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sally Beauty Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

2,101 out of 15,361 reviews

Past year

Linsey

Sally Beauty Verified

Belfast

12 months ago

What Linsey said about Sally Beauty:

Excellent customer service

Customer service excellent

Karen

Sally Beauty

12 months ago

Thank you for 5 star review. Great to hear you received excellent customer service in our Sally Beauty store.

Date of purchase: 31/07/2025

Karina

Sally Beauty Verified

12 months ago

What Karina said about Sally Beauty:

Big choice of products and lovely service

Karen

Sally Beauty

12 months ago

Thank you for 5 star review and lovely feedback when shopping in our Sally Beauty store.

Date of purchase: 01/08/2025

Trusted Customer

Sally Beauty Verified

12 months ago

Friendly staff

Assistant extremely helpful. Signed me up and I got a discount on my order

Karen

Sally Beauty

12 months ago

Thank you for 5 star review. Great to hear we have friendly staff in our Sally Beauty store.

Date of purchase: 31/07/2025

Trusted Customer

Sally Beauty Verified

12 months ago

Excellent

Very good helpful and very friendly lot knowledgeable information about products

Karen

Sally Beauty

12 months ago

Thank you for 5 star review. Great to hear everything was excellent in our Sally Beauty store.

Date of purchase: 01/08/2025

Michelle

Sally Beauty Verified

Renfrew

12 months ago

What Michelle said about Sally Beauty:

Hillington Store Hair extensions

Went in for real Hair extensions and the girl was really helpful. She choose 4 colours for us to try and match with my hair colouring, we went to the window with a mirror to try them. We choose one...

Karen

Sally Beauty

12 months ago

Thank you for your review and sharing your shopping experience when shopping in our Sally Beauty store.

Date of purchase: 31/07/2025

Donna

Sally Beauty Verified

Newtownards store

12 months ago

What Donna said about Sally Beauty:

Good service

Lovely girl really helpful

Karen

Sally Beauty

12 months ago

Thank you for 5 star review. Great to hear you received good service in our Sally Beauty store.

Date of purchase: 31/07/2025

Trusted Customer

Sally Beauty Verified

12 months ago

Good shopping experience h

Very good. Really helpful sales assistant who found the various products I was looking for

Karen

Sally Beauty

12 months ago

Thank you for 5 star review. Lovely to hear it was a good shopping experience when visiting our Sally Beauty store.

Date of purchase: 31/07/2025

Dawn

Sally Beauty Verified

Waltham abbey

12 months ago

What Dawn said about Sally Beauty:

Fantastic place

Aww lovely friendly staff, and very helpful. Would highly recommend

Karen

Sally Beauty

12 months ago

Thank you for 5 star review. Great to hear our Sally Beauty store is a fantastic place.

Date of purchase: 25/07/2025

Trusted Customer

Sally Beauty Verified

12 months ago

Bad experience

It was absolutely terrible. I went there on Sunday to buy a hair dye. There was almost no stock left and the girl suggested an available marijel. I asked does it cover grey hair, she said yes. I...

Karen

Sally Beauty

12 months ago

Sorry to hear of your disappointing shopping experience when visiting one of our stores. As you have received a request for a review your email address must be correct. If you wish to check please email CustomerCare@uk.sallybeauty.com and we will look into this further.

Date of purchase: 31/07/2025

Trusted Customer

Sally Beauty Verified

12 months ago