Thank you for your recent feedback and my apologies you were not satisfied with the service you received. I can confirm the order was dispatched the same day the order was placed which was 01/06/2017. The courier company attempted delivery on 02/06/2017 then again on 05/06/2017 before the parcel was collected from the post office on 08/06/2017.
Trusted Customer
9 years ago
And whoever you asked to deliver it didn't even bother waiting for any of us to get to the door ! There were four people in that day they tried to deliver.
I bought hair extensions and they were the wrong colour and u hadn't opened them so I was wondering if I could get exchange and they said no due to hygiene resonance which is fair enough but the...
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Emma
Sally Beauty
9 years ago
Many thanks for your feedback and my sincere apologies you were unhappy with the service. Are you able to email me a copy of the email you received and I will certainly investigate this further for you? Please email UKCustomerServices@uk.sallybeauty.com. Thanks - Emma
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.