How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

2,045 out of 12,870 reviews

Time:

Past year

Trusted Customer

6 days ago

Date of purchase: 04/06/2025

Was shown the different makes of the product that I wanted by the assistant she was very helpful

Karen

Sally Beauty

5 days ago

Thank you for 5 star review. Great to hear our staff member was very helpful in our Sally Beauty store.

Ali

Wirral

6 days ago

Date of purchase: 15/05/2025

What Ali said about Sally Beauty:

10 stars ✨⭐️

Brilliant, arrived so fast, price was great to, will buy from again. X

Karen

Sally Beauty

5 days ago

Thank you for 5/10 star review. Great to everything was brilliant when ordering from Sally Beauty. Delighted you will use us again.

Product reviews

Mary

6 days ago

Date of purchase: 04/06/2025

What Mary said about Sally Beauty:

Very good service 👏 The Guy was very attentive

Karen

Sally Beauty

5 days ago

Thank you for 5 star review. Great to hear you received very good service in our Sally Beauty store.

Heather

Airdrie

6 days ago

Date of purchase: 04/06/2025

What Heather said about Sally Beauty:

Great customer service

First time visiting. Explained what looking for and recommended suitable product . Tried a little and was impressed

Karen

Sally Beauty

5 days ago

Thank you for 5 star review. Lovely to hear you received great customer service on your first visit to our Sally Beauty store.

Trusted Customer

6 days ago

Date of purchase: 04/06/2025

The best

Very friendly and helpful staff. Big range of choices. Everything you need is at Sally Services!

Karen

Sally Beauty

5 days ago

Thank you for 5 star review. Great to hear Sally Beauty is the best and our staff are very friendly and helpful.

Trusted Customer

7 days ago

Date of purchase: 02/06/2025

Great experience

So pleasant and helpful Knew the product well Thankyou Lovely clean bright tidy shop thanks

Karen

Sally Beauty

6 days ago

Thank you for 5 star review. Lovely to hear it was a great experience when shopping in our Sally Beauty store.

Trusted Customer

7 days ago

Date of purchase: 14/05/2025

Quick easy to use the site

Karen

Sally Beauty

7 days ago

Thank you for 5 star review. Great to hear you find our Sally Beauty website quick and easy to use.

Product reviews

Trusted Customer

7 days ago

Date of purchase: 27/05/2025

Very pleasant visit

First class service. Understanding helpful staff.

Karen

Sally Beauty

6 days ago

Thank you for 5 star review. Great to hear it was a very pleasant visit to our Sally Beauty store.

Trusted Customer

7 days ago

Date of purchase: 27/05/2025

Experience on buying hair straighteners

Service was excellent a very helpful member of staff went and got what I NEEDED

Karen

Sally Beauty

6 days ago

Thank you for 5 star review. Great to hear the service was excellent in our Sally Beauty store.

Trusted Customer

7 days ago

Date of purchase: 03/06/2025

Great service

Very helpful staff, giving advice on product choice.

Karen

Sally Beauty

6 days ago

Thank you for 5 star review. Lovely to hear you received great service from our very helpful staff in our Sally Beauty store.

Not received a review invite?

About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

Read all

0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom