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Rural Retreats Holidays Ltd Reviews

http://www.ruralretreats.co.uk/
Rated
Exceptional

From charming, chocolate-box thatched cottages to luxury contemporary barn conversions, we’ve hand-picked the very best self-cat

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

337

44

8

4

5

398

ratings over the past year

398 out of 11,254 reviews
Time:
Past year
Trusted Customer
14 days ago
Date of purchase: 20/05/2025
Tried to book online but website crashed. Rang Rural Retreats next day to complete booking. Customer service representative was very helpful, booking completed successfully.
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Trusted Customer
16 days ago
Date of purchase: 24/05/2025
Booking process fairly easy and staff helpful.
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Trusted Customer
16 days ago
Date of purchase: 19/05/2025
Anapparently unresolved Tech Issue seriously impacting customer service!
The issue is that the email confirmation did not allow me to print it in full. I notified RR and a team member did a trial with the email to a colleague and confirmed to me that I was indeed correct...

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Elizabeth Customer Services
Rural Retreats Holidays Ltd
16 days ago
I am so sorry that this issue has not yet been resolved. The problem is not actually with RR but with the external booking system that we use. Apparently, it is due to a computer code meanwhile I will arrange for a hard copy to be sent to you.
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MW
Mrs Wade
16 days ago
Date of purchase: 19/05/2025
What Mrs Wade said about Rural Retreats Holidays Ltd:
Lovely holiday in Staffordshire
The property was well appointed and maintained and the booking and arrival process was easy to use and worked smoothly. Gave us an excellent holiday
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Trusted Customer
17 days ago
Date of purchase: 16/05/2025
Use over mobile phone could be easier
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MH
Ms Humphreys
21 days ago
Date of purchase: 19/05/2025
What Ms Humphreys said about Rural Retreats Holidays Ltd:
We have used Rural Retreats previously and find very professional
We have used Rural Retreats previously and find them extremely helpful and very professional we would always recommend them.
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MP
Mr Powers
21 days ago
Date of purchase: 14/05/2025
What Mr Powers said about Rural Retreats Holidays Ltd:
Ease and quickness of booking
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Trusted Customer
24 days ago
Date of purchase: 16/05/2025
Quick and easy booking no problems so far
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Trusted Customer
24 days ago
Date of purchase: 16/05/2025
Very efficient and friendly service as always .
Abby was very friendly and was able to answer any questions which was most helpful.
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Trusted Customer
24 days ago
Date of purchase: 17/05/2025
Excellent
Web page was easy to follow and provided very good descriptions and details, I had to phone twice to make additions to my booking, this was handled efficiently and in a friendly manner. Overall a...

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About Rural Retreats Holidays Ltd
The Rural Retreats portfolio represents the best luxury self-catering holiday cottages across the UK and Northern Ireland. Choose from over 600 elegant, hand-picked holiday homes, each one carefully selected to meet our high standards of comfort. Holiday cottages with unique charm, elegance and character What will be the setting for your next holiday? A Grade II Listed Building, beautifully refurbished to contemporary standards? Somewhere truly remarkable, like a lighthouse keeper’s cottage? Or an idyllic rural farm cottage with exposed beams, flagstone floors and a wood-burning stove? Wherever you choose, with Rural Retreats you’ll be able to enjoy some of the best landscape that Britain has to offer, from rolling coastline to areas of outstanding natural beauty. The standards of comfort and furnishings at our holiday cottages will be second-to-none, and the surroundings truly superb.
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01638 674826
The Old Stables, 29 Rous Road, Newmarket, Suffolk, Suffolk, CB8 8DH, United Kingdom
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About Rural Retreats Holidays Ltd
The Rural Retreats portfolio represents the best luxury self-catering holiday cottages across the UK and Northern Ireland. Choose from over 600 elegant, hand-picked holiday homes, each one carefully selected to meet our high standards of comfort. Holiday cottages with unique charm, elegance and character What will be the setting for your next holiday? A Grade II Listed Building, beautifully refurbished to contemporary standards? Somewhere truly remarkable, like a lighthouse keeper’s cottage? Or an idyllic rural farm cottage with exposed beams, flagstone floors and a wood-burning stove? Wherever you choose, with Rural Retreats you’ll be able to enjoy some of the best landscape that Britain has to offer, from rolling coastline to areas of outstanding natural beauty. The standards of comfort and furnishings at our holiday cottages will be second-to-none, and the surroundings truly superb.