The customer service was excellent and responsive. The lamps and shades are really lovely and look considerably more expensive than they were! I would highly recommend this company based on my...
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Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
Product reviews
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Trusted Customer
4 years ago
Date of purchase: 01/01/2021
There response to emails is really very slow.
Nigel
Rūma
4 years ago
We are so sorry to hear that you have had a bad experience. We would love to be able to discuss this directly with you. Could you please contact us at customersupport@ruma.co.uk so we can arrange a time to talk when its convenient to you. Alternatively, please just call us on 0330 433 9899.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.