Riviera Travel Reviews

It's wonderful to hear that you had such an excellent week cruising the Seine on the Jane Austen and enjoyed your journey through Normandy. We're delighted you found the visits to Monet’s house and gardens interesting, and that the excursions and guides were generally very good. We appreciate you sharing your thoughts on the Taste of Normandy tour and your experience in Lisieux, and we note your comments regarding the bistro restaurant. It's fantastic to know that the Jane Austen itself was a beautiful boat with fabulous food and service, and that our staff across all departments, including your tour director Karim, were excellent. We are so pleased that you consider this another wonderful cruise with Riviera and that it is hard to fault.

We're pleased to hear that you enjoyed this tour and that you thought the length of it was perfect.

Thank you for sharing your wonderful feedback about the Ill Mare and your cruise. We are so pleased to hear that you found the boat stylish, the cabins comfortable, and enjoyed the itinerary with its scenic beauty, delicious food, and swimming stops. It's great to know you highly recommend this experience.

We were delighted to learn that you found this to be a thoroughly enjoyable and well-organised holiday. The photographs you kindly shared reflect wonderfully favourable weather conditions, which no doubt enhanced the beauty of the scenery and added to your overall cruising experience. We appreciate your observations regarding the Cruise Director. Our Cruise Directors work across a variety of ships and itineraries and possess extensive experience in ensuring the smooth day-to-day operation of our river cruises. Whilst they are highly capable across our wider programme, it is natural that some directors may have developed greater familiarity with particular itineraries through repeated experience. We always endeavour to assign Cruise Directors to sailings with which they are most familiar; however, there are occasions when unforeseen circumstances, such as illness or other operational requirements, require alternative arrangements to be made at short notice. In these situations, another experienced Cruise Director will step in to ensure that guests continue to receive the support, guidance, and service expected throughout their holiday. Nevertheless, we are sorry if you felt that aspects of the commentary or destination knowledge did not fully meet your expectations, and we appreciate you taking the time to share your feedback. Comments such as yours are invaluable in helping us review our arrangements and maintain the high standards we strive to deliver across all of our river cruise programmes.

We are so pleased to hear that your Budapest to The Black Sea River Cruise was more than you had hoped for. It's wonderful to know that you enjoyed the staff, trips, food, scenery, and the comfort of the ship.

Thank you for sharing your wonderful feedback about your recent cruise on the Emily Bronte. We are so pleased to hear that you had an excellent experience with Riviera and that the service on board was brilliant. It's also good to know that any itinerary changes did not impact your enjoyment. We truly appreciate your loyalty and look forward to welcoming you on another Riviera river cruise in the future.

We are so pleased to hear that you enjoyed the daily tours on your Malta Uncovered holiday and found them informative. It's wonderful that you discovered the rich history Malta has to offer and that our tour guides contributed to a positive experience. We hope you have the opportunity to revisit Malta and explore at your own pace in the future.

Thank you for sharing your wonderful experience on The Blue Danube River Cruise. We are so pleased to hear that you found the trip lovely from start to finish and that Salzburg and its gardens, along with all the other destinations, were particularly beautiful. We truly appreciate your recommendation.

Thank you for taking the time to share your comments. As we're always striving to enhance our guests' experiences your comments have been shared with the appropriate team at head office for review.