We were well cared for from start to finish but had to stand waiting for 45 minutes or more until Riviera representative led us with our luggage to the coach.
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback. We are delighted to hear that you felt well cared for throughout your experience with us. We appreciate you bringing your observation about the wait time to our attention.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience on the Blue Danube River Cruise. We are pleased to hear that you enjoyed the destinations and the views from your cabin, and that the service was excellent. We also acknowledge your comments regarding the dining experience.
Date of purchase: 20/05/2026
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Trusted Customer
Feefo Verified
2 months ago
Excellent communication from start to finish. Holiday matced description on website.
Riviera Travel
Riviera Travel
2 months ago
We are delighted to hear that you had an excellent experience with our communication and that your holiday met your expectations. We appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
2 months ago
It's wonderful to hear that you had such an excellent holiday with us and that our guides were fantastic. We truly appreciate you recommending us to anyone with an interest in history.
Good at airports and our personal guide Carolina was excellent
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear you had a positive experience with our airport services and that Carolina provided such excellent guidance during your trip. We appreciate you sharing your feedback.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback regarding your recent trip to Krakow for solo travellers.
We are delighted to hear that you found your guide, Carolina, to be knowledgeable and experienced, and we appreciate you highlighting her excellent service.
We are sorry to learn that the hotel accommodation did not meet your expectations and that the room appeared tired with a dirty carpet. We also note your comments regarding the amount of free time and your suggestions for the group's itinerary. We understand your disappointment about the welcome drink and meal being rescheduled, and your preference for being informed of such changes before departure.
As outlined above.
All staff friendly including those in charge of sailing /steering the boat, high standards of cleanliness, excellent cuisine, interesting excursions.
Staff at Riviera UK call...
Overall a good trip, plenty of visits, history, landscape (Switzerlane extension) and great food.
Avignon and Arles were highlights of the river cruise. The Switzerland extension was more diverse and...
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Date of purchase: 19/05/2026
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MA
Maria
Feefo Verified
GBR
2 months ago
What Maria said about Riviera Travel:
Good service.
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback. We are delighted to hear you had a positive experience.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are delighted to hear that you enjoyed your first taste of Morocco with us, and that you found the hotel and food to be very good. It's wonderful to know that our Tour Manager, Michelle, provided you with such excellent assistance and made your check-in experience smooth and successful. We appreciate your feedback regarding the itinerary and will certainly take it into consideration.
Thoughtful planning and all the information you need. Itinerary was further refined on arrival with timings for every day
Did not feel”herded” with just the right amount of time everywhere
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that our thoughtful planning and comprehensive information met your needs. It's wonderful to know that the itinerary provided clarity and that you felt you had just the right amount of time to enjoy each location without feeling rushed. We truly appreciate you sharing your positive experience.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for sharing your wonderful feedback on the Pompeii, Capri and the Bay of Naples tour. We are delighted to hear that you enjoyed your introduction to Sorrento and the surrounding area, and that the tour covered all the highlights you expected.
It's fantastic to know that Bernie was such an amazing guide and that his gentle pace and informative approach enhanced your experience. We are also thrilled that the farm meal was a highlight for you and that you found it stunning.
We agree that staying in Sorrento makes a significant difference, and we're pleased you appreciated the ample free time provided most days for personal exploration. We look forward to welcoming you on another Riviera Travel holiday in the future.
Our overall tour guide, Daniel, was brilliant and the regional guides added their own unique knowledge to further enhance our experiences
Riviera Travel
Riviera Travel
2 months ago
Thank you for wonderful 5* feedback!
We are delighted to hear that Daniel and the regional guides were brilliant and added their unique knowledge to enhance your experiences. It's wonderful to know you had such a positive time and we hope to welcome you again in the near future.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* feedback
We are delighted to hear that you had such an amazing holiday with us. It's wonderful to know that you found the country to be fascinating, varied, and beautiful. We're pleased that the tour was well organised, offering a great deal of insight into the destinations while also providing ample free time for personal exploration.
Very helpful.
Travelled with Riviera several times , always a good experience
Riviera Travel
Riviera Travel
2 months ago
It's wonderful to hear that you've had such consistently good experiences with us. We truly appreciate your loyalty and look forward to welcoming you on many more journeys with Riviera Travel.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful feedback. We are delighted to hear that you found our arrangements to be very well organised and that we allowed sufficient time for your travels, especially during the extreme heat. We appreciate you sharing your positive experience with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.