Head office assistance was excellent
Very dissatisfied with Riviera staff on board as lacked knowledge about the itinerary.
Unfortunately Riviera over promoted and underperformed. Eg we were really...
Thank you for taking the time to leave us your feedback. We're pleased to hear you had a positive experience and appreciate you sharing your thoughts.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for sharing your feedback about your recent holiday. We are pleased to hear that you found it to be very enjoyable overall. We regret to hear that the weather was not to your satisfaction and that there was a mix-up at the beginning of your week. We are very glad to learn that Pauline was able to assist you in a professional and sympathetic manner, and that her experience was so beneficial. We appreciate you highlighting her excellent service.
Ann our tour guide was amazing. She was always there and ensured everyone in our party was well looked after. We feel she went above and beyond to look after all of us and took us on informal walks...
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Riviera Travel
Riviera Travel
2 months ago
We are delighted to hear that Ann was such an exceptional tour guide and that you felt so well looked after during your trip. It's wonderful to know that her efforts to ensure everyone in your party had a fantastic experience stood out to you, and we appreciate you highlighting her dedication.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are delighted to hear that you had such a positive experience from start to finish on your Classical Spain tour. It's wonderful to know that you found the arrangements to be well organised and that our team was helpful and friendly throughout your journey. We truly appreciate you recommending Riviera Travel, especially as this was your first coach tour with us. We hope to welcome you on another memorable trip soon.
Thank you for taking the time to share your feedback on your recent Douro, Porto & Salamanca River Cruise. We are sorry to hear that you found the travel time for excursions to be too long and that the food did not meet your expectations on this occasion. We appreciate you highlighting these points and hope that your experience was otherwise enjoyable.
From first booking the service has been very good.
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you found our service to be very good from the first booking.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you enjoyed your Grand Journey from the Deep South to Route 66 and that Chris and Ken were such brilliant members of your tour. We are sorry to hear that some of the hotels did not meet your expectations on this occasion.
Date of purchase: 23/05/2026
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Colin
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GBR
2 months ago
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We're so pleased to hear you had a very full and interesting week with us. It sounds like you really made the most of your time, and we appreciate you sharing how the early starts contributed to your experience. We're also glad to know the trip around Capri was well worth the money.
Excellent from start to finish. Lovely 3* hotel in Sorrento, Hotel Villa Maria, was centrally located and very walkable. Staff were charming and so helpful. Tour host and other guides were...
Thank you for your feedback. We're pleased to hear that you found our service to be great and that you were kept well informed.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for sharing your feedback about your recent Blue Danube River Cruise. We are pleased to hear that you found everything to be well done and that our staff and guides were dedicated and informative, with a good dose of humour. We appreciate you taking the time to share your observations with us.
Date of purchase: 25/05/2026
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Pamela
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GBR
2 months ago
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you had a lovely experience on your Split, Zadar & Secrets of the North Yacht Cruise. It's wonderful to know that Jayne and the team on board contributed to making your holiday so special. We truly appreciate your kind words.
We're so pleased to hear that you had a great experience with us from start to finish. We truly appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your fantastic review! We are so pleased to hear you had such a wonderful tour and that the itinerary offered a good balance for you to enjoy. We appreciate you sharing your experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
