Thank you for your kind words! We're delighted to hear about your positive experience with our team. We strive to provide efficient and friendly service to all our customers.
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Riviera Travel
Riviera Travel
24 days ago
We are so pleased to hear you had a wonderful time and couldn’t fault a thing on your Rhine Cruise to Switzerland. It's wonderful to know you loved it
Very good service from all crew onboard, friendly and helpful
Would like to commend -
Gabriel, Sergi, Lea and Roberto in particular.
Our waiters from the restaurant and bar.
Riviera Travel
Riviera Travel
24 days ago
Thank you for your kind words about the crew/staff on board the ship. They will be delighted to learn that they contributed positively to your overall experience.
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Riviera Travel
Riviera Travel
24 days ago
Thank you for taking the time to post your candid feedback. We're pleased to hear that you thought this was a really good trip overall and although the Glacier excursion resulted in long day, it was pleasing to read that you thought the spectacular views of the snow and ice were truly memorable.
We're so pleased to hear that our customer service was great.
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Riviera Travel
Riviera Travel
26 days ago
We're delighted to hear that you thought the itinerary programme was lovely. As we are always striving to enhance our guests' experiences, you comments about the evening entertainment have been shared with our Product Manager for ongoing review.
Riviera travel were well organised, as always with pleasant knowledgeable tour guides there to help you.
Our tour was 130 strong but we were broken down into 4 smaller groups which made the trips...
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Riviera Travel
Riviera Travel
26 days ago
We're so pleased to learn that you thought this cruise was well organised and that the service on the ship was excellent.
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Riviera Travel
Riviera Travel
26 days ago
We're delighted to learn that you had a lovely time on this vacation and enjoyed the variety of locations from the hustle and bustle of Istanbul and Athens to the quietness of the picturesque tiny Greek islands.
All telephone contact with the helpgul Riviera Team has been positive.
Riviera Travel
Riviera Travel
26 days ago
Thank you for rating our customer service 5 stars.
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Riviera Travel
Riviera Travel
26 days ago
We're delighted to learn that your experience on your third Clipper cruise did not disappoint and you had a fabulous holiday overall. It was so pleasing to hear that the tour managers and local guides contributed so positively to your holiday. Please regularly review our website and receive our brochures on ocean yacht cruise sailings for the most up to date itinerary releases. We very much look forward to having the pleasure of your company again in the future.
Excellent apart from dealings with Tap Air. We would not travel with them again. Dreadful admin. Our friends required assistance which was superb both in the UK and Portugal.
Riviera Travel
Riviera Travel
26 days ago
Thank you for rating Riviera Travel 5 stars. We are sorry to hear that Tap Air fell short of your expectations.
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Riviera Travel
Riviera Travel
26 days ago
Thank you for your candid feedback about this cruise. While you advise that this type of holiday is not to your preference, we're delighted to hear that many aspects of the cruise achieved your expectations and that your travelling companions will definitely look to travel with us again.
Second holiday with Riviera and very impressed with them. The booking process is easy on the phone and the office staff helpful and knowledgeable.
Riviera Travel
Riviera Travel
26 days ago
We're delighted to hear that our customer service exceeded your expectations.
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Riviera Travel
Riviera Travel
26 days ago
We're delighted to learn that your first river cruise exceeded your expectations and all in all you had an excellent holiday. We very much look forward to welcoming you again in the future.
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