Excellent communication by email and post of travel details and any changes. The staff at Riviera and the crew onboard the Star Flyer were first rate, always friendly and willing to help. Great...
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Riviera Travel
Riviera Travel
2 months ago
Hello Carol,
Thank you for taking the time to share your feedback. We are delighted to hear that you found our communication excellent and that our team, both shoreside and onboard the Star Flyer, provided you with first-rate service. It is wonderful to know that our organisational skills contributed to a seamless experience for you.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello Carol,
We are delighted to hear that you had such a wonderful experience on your Aegean Odyssey holiday. It's fantastic to know that the blend of city tours and clipper sailing met your expectations and that our local guides, Riviera staff, and the Star Flyer crew contributed positively to your enjoyment. We appreciate your high recommendation.
Kind regards,
Riviera Travel
We are delighted to hear that you had a very good experience with our telephone agent and that they kept you well informed. It's wonderful to know that our team provided you with such a positive interaction.
RI
Richard
2 months ago
Forgot to mention that whilst breakfast choice was good the cooked items were invariably cold which was disappointing .
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are delighted to hear that you enjoyed your Blue Danube River Cruise and that the food and accommodation met your high expectations. It's wonderful to know that these aspects were as excellent as your previous experience with us. We appreciate you taking the time to share your feedback regarding the evening entertainment and the lounge area layout.
Hello Rosemary,
We are delighted to hear that you had a very good experience with us. Thank you for your kind feedback.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello Rosemary,
Thank you for your wonderful feedback regarding your holiday. We are delighted to hear that you found the holiday fabulous, with beautiful places to visit. It's especially pleasing to know that Jenny, your tour guide, made such a positive impact with her smile, organisation, and wealth of historical information. We're also glad you enjoyed the balance of organised activities and welcome free time, and that Hotel Maria and its staff contributed to a very good experience. We appreciate you sharing your suggestion about the microphone on the boat trip; feedback like this is invaluable. We are thrilled that you had a great holiday and look forward to welcoming you back to Riviera Travel in the future.
Kind regards,
Riviera Travel
Hello Elizabeth,
We are so pleased to hear that you felt well looked after during your time with us.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello Elizabeth,
We are so pleased to hear that you enjoyed your Malta Uncovered for Solo Travellers holiday and that your Tour Manager was very good. It's wonderful that you found the company of your fellow travellers made the experience enjoyable and fun. We appreciate your feedback regarding the pace of the itinerary.
Kind regards,
Riviera Travel
From the time of booking through to our homeward travel everything was well organised. Our tour manager, Linda was helpful and professional ensuring all went as planned. Guided us towards local cafes...
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Riviera Travel
Riviera Travel
2 months ago
Hello Lynn,
We are so pleased to hear that your experience with Riviera Travel was so positive, from booking right through to your homeward journey. It's wonderful to know that Linda was so helpful and professional, and that you enjoyed her recommendations for local eateries and delicacies. We appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello Lynn,
Thank you for taking the time to share your feedback on your recent Malta Uncovered holiday. We are delighted to hear that you had a great trip and that the Hotel Maritim Antonine, including the rooms and dining experience, met your expectations. It's wonderful to know you enjoyed the superb breakfast range and the extensive salad bar. We appreciate your comments regarding the vegetarian main option and the tempting dessert choices. We're also pleased that the daily excursions were well organised, and we understand that the warm weather could indeed make them feel a little tiring.
Kind regards,
Riviera Travel
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