Excellent. Never intrusive, always supportive. We were particularly impressed with the organisation behind the visit to Capri.
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review !
We are delighted to hear that you had such an excellent experience with us and that our team was always supportive and never intrusive. It's wonderful to know that the organisation behind your visit to Capri was particularly impressive.
We hope to welcome you again in the near future.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review !
We are so pleased to hear that your first experience of an escorted holiday with us was such a positive one! It’s wonderful to know that our team’s efforts in taking care of everything made such a difference to your trip, even when you chose to explore independently. We appreciate you sharing your thoughts on the convenience of our organised excursions.
We hope to welcome you again soon.
The service in your Buton on trent office was good Staff were helpful especially *Personal information removed by Feefo* Your web sit was not good at all Thankfully your office staff saved the day...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review .
We are so pleased to hear that you had such a positive experience with our service, and that our Burton-on-Trent office team, particularly *Personal information removed by Feefo*, were able to assist you. It's also wonderful to know that the service on your cruise, from the Captain to the cleaners, and the information provided by our guides, was excellent. We appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review .
We are so pleased to hear that you had a wonderful experience on your Douro, Porto & Salamanca River Cruise. It's fantastic to know that you found all the staff to be friendly and helpful, and that the organisation of the trip was excellent. We're also delighted that your guide was knowledgeable and able to assist you. It's wonderful to hear that the atmosphere on board enabled guests to mix and that the scenery contributed to making it a memorable trip.
Excellent.
The hotel in Olbio was the nicer of the two, although the location in Alghero was good.
Nikki and Filiberto added to the quality of the experience by their attentions to detail
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful review!
We are so pleased to hear that you had an excellent experience on your recent travels with us. It's wonderful to know that you enjoyed the hotel in Olbia and appreciated the convenient location of the one in Alghero. We are also delighted that Nikki and Filiberto's attention to detail enhanced your holiday.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your wonderful feedback about your recent trip to Sardinia.
We are delighted to hear that you had such a great time exploring the north of the island.
It's fantastic to know that Nikki, your guide, made your experience informative and enjoyable, and that Filiberto's driving skills ensured you reached your destinations safely. We are also pleased that you found the hotels clean and comfortable, with a good selection of meals.
We are so glad that Sardinia proved to be an ideal destination for you, with its beautiful scenery and charming old towns. We appreciate you highlighting the balance between guided tours and free time in the itinerary. We hope to welcome you back for another memorable holiday in the future.
Thank you for your kind words about your recent experience. We're delighted to hear that you found our staff and customer ratio to be excellent. We appreciate you taking the time to share your positive feedback.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review !
We are delighted to hear that you enjoyed such an excellent trip, finding the variety, food, excursions, and service to be of a high standard. It's wonderful to know you had such a positive experience.
Excellent - all the Staff were kind , courteous and helpful.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review .
We are so pleased to hear that you had a superb holiday and enjoyed your Douro, Porto & Salamanca River Cruise so much. It's wonderful to know that Bogdan and Nuno, along with all the staff, were helpful, courteous, and a pleasure to talk to. We appreciate your kind words and look forward to welcoming you on another Riviera holiday next year.
Extremely well coordinated travel, cruise ship staff were friendly, very attentive and helpful. The guides were highly professional and well chosen.
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5 star review. We're thrilled to learn that you think we are a company you can trust to deliver a quality experience.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for posting your review. We're pleased to hear that you thought the river cruise ship was wonderful. As we are always striving to enhance our guests' experiences, your comments about the evening meals have been shared with our Product team for review.
Service in hotel was very good, my husband is a coeliac
so we were very impressed with the help he had at meal times.
Our rep. was very chatty and helpful.
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5. We're pleased to hear that you thought the service around your husband's dietary requirements was impressive.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We regret to hear that the accommodation fell short of your expectations on this cruise. We do hope you had an opportunity to raise your concerns with your tour manager. When they are made aware, they are typically very good and sourcing an appropriate resolution in a timely manner, so you can go on to fully enjoy your experience.
Date of purchase: 07/06/2026
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Julie
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GBR
2 months ago
What Julie said about Riviera Travel:
Wonderful
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* feedback .
We are delighted to hear how much you enjoyed your holiday and the beautiful country of Slovenia. It's wonderful that you found our guide to be charming and helpful, and we appreciate you sharing your positive feedback.
Excellent service answered any questions and gave a varied program during the day and entertained us at night
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review .
We are delighted to hear that you found our service to be excellent and that our team was on hand to answer all your questions. It's wonderful to know that you enjoyed the varied program offered throughout the day and found our evening entertainment to be so engaging.
We hope to welcome you again in the near future.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5 * review!
We are so pleased to hear that your Rhine cruise was an excellent experience. It's wonderful to know that our crew and Riviera staff provided you with such informative and helpful service. Thank you for taking the time to share your positive feedback with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.