We are so glad to hear that you had an enjoyable cruise and that Lisa and Sylvia were able to provide invaluable assistance during your condition. It is wonderful to know that their support made a positive difference to your experience. We appreciate you taking the time to share your feedback.
We did not use it as we travelled independently, but we could see that it worked well for others
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback. It's wonderful to hear that you observed the service working well for others during your independent travels. We value your positive rating.
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Riviera Travel
Riviera Travel
1 month ago
It sounds like you had a truly wonderful holiday with us, and we're so pleased to hear that you enjoyed your two-week river cruise. We're delighted that our staff were helpful throughout your trip and that you found the arrangements for luggage on-board to be efficient. It's also fantastic to know you enjoyed the lovely food and the wine options. We're glad the on-board WiFi was good and that you found the advice regarding data roaming helpful. The circuit of Margaret Island on your return to Budapest is always a special experience, and we're happy you got to see the sights. We're thrilled that you were able to make use of the piano in the lounge, and we appreciate you sharing this highlight with us. Thank you for your kind words; we look forward to welcoming you on board again in the future.
All the staff were friendly and efficient. There was a hiccup at Budapest airport as we had to wait for 2 travellers for an hour and we were already late getting there so we’re very tired. It was...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your experience with us. We are delighted to hear that our staff were friendly and efficient. We appreciate you bringing your experience at Budapest airport to our attention and we regret that this caused you to feel tired. We are pleased that the situation was resolved.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so glad to hear that you had a great holiday overall and enjoyed the friendly and efficient service from our crew. It's also wonderful to know that you were pleased with the food and the all-inclusive drinks. We appreciate your feedback regarding the destinations, and we regret that the visit to the delta did not meet your expectations for wildlife viewing.
Thank you for your kind feedback. We are delighted to hear that you found our service to be friendly and efficient.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your recent Budapest to The Black Sea River Cruise. We are delighted to hear that you found the ship perfect and the crew magnificent. It's wonderful that you enjoyed the excursion with the horses and found the paprika so useful in your cooking. We appreciate you sharing your thoughts on the excursions and your preference for the first half of the Danube 'Heart of Europe' cruise. We value your custom and hope to welcome you back on board again soon
Generally very good but as mentioned we had difficulty at times getting served by the bar staff.
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback with us. We are pleased to hear that your experience was generally very good. We also acknowledge your comments regarding service at the bar.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on the Burgundy, the River Rhone & Provence Cruise. We are delighted to hear that you found the river boat luxurious and the accommodation comfortable, with all the facilities you required. It's also wonderful to know that you enjoyed the meals, entertainment, and found the service generally excellent. We appreciate you highlighting the interesting and varied itinerary, which contributed to a very enjoyable and rewarding holiday experience. We have noted your comment regarding bar service and will take this into consideration.
We are so pleased to hear that you had an amazing time on your Douro, Porto & Salamanca River Cruise, enjoying the scenery and the food. We appreciate you sharing your feedback.
Date of purchase: 14/06/2026
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1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thankyou for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed the included visits and free time on your Madrid, Salamanca and Toledo holiday. It's wonderful to know that Christina was such a good guide for you. Thank you for sharing your positive experience.
Excellent apart from the cruise where we felt a little abandoned.
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback on your recent experience. We are pleased to hear that you found your overall trip excellent. We are sorry to learn that you felt a little abandoned during the cruise portion of your holiday, and we thank you for bringing this to our attention.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had an overall excellent holiday with us and that our representative Caroline Day was so helpful. We appreciate your feedback regarding the booking process for the cruise and will certainly take your comments on board to see how we can improve the information provided to our guests in the future.
We are delighted to hear that you had a perfect experience and that our staff were friendly. We appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We're so pleased to hear that you had an amazing and relaxing cruise with us. It's wonderful to know that you couldn't fault anything and that our staff were friendly and helpful. We're also delighted that you found your cabin lovely and spacious, and that the food was superb. We look forward to welcoming you back on board for another holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.