Thank you for your wonderful 5-star review.
We are delighted to hear that you enjoyed visiting such interesting destinations and that you considered this cruise even better than other river cruises you have experienced. It is also great to know that you were pleased with the food and drink provided throughout your holiday.
We note your comments regarding guests with walking difficulties. To help ensure guests select the most suitable holiday for their needs, we ask a number of questions during the booking process regarding mobility and any limitations that may affect their enjoyment of the tour. We also provide information about the nature of excursions, including expected walking distances, the presence of steps, gradients and other physical requirements, so that guests can make an informed decision before travelling.
We are delighted that you had such an enjoyable experience and look forward to welcoming you on another Riviera Travel holiday in the future.
Thank you for taking the time to leave us such a positive review! We are delighted to hear that you had a wonderful experience.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for taking the time to share your feedback on the Cologne, the Rhine Gorge & Medieval Germany River Cruise. We are delighted to hear that you found the holiday excellent, from the spotless ship and excellent service to the very good quality catering.
We appreciate you acknowledging the efforts of our staff and company in adapting the itinerary at short notice due to the low water levels. It's wonderful to know that the alternative plan was varied and worked well, and that you found the organisation outstanding. We are pleased that our shipboard staff were friendly, helpful, and efficient, and that you enjoyed the engaging and varied evening entertainment.
Date of purchase: 26/07/2026
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Trusted Customer
Feefo Verified
5 days ago
Excellent apart from a lack of communication about the opera but this was rectified by the rep
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review !
We are so glad to hear you had an excellent experience with us. We appreciate you sharing your feedback regarding the communication about the opera and are pleased that our representative could resolve this for you.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* feedback.
We are delighted to hear that you had such an enjoyable holiday and found it to be excellent value for money. It's wonderful that you appreciated the service of our Riviera Representative, the quality of our coaches, and the Europa hotel. We're pleased our guides in Venice and Verona were so helpful in sharing the history and highlighting the best sites, restaurants, and shops. We are also so that you made new friends on this tour and at the hotel. Thank you for your recommendation.
they were so helpful as my wife is in a wheelchair for more than 50m trips and they scoped out step cobbles etc before we travled and then on trips
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5-star review.
We are delighted to hear that you had such a great holiday and that our team was able to support you and your wife throughout your travel experience.
We particularly appreciate your comments regarding the assistance provided in advance of your holiday. Ensuring guests have a clear understanding of the walking requirements, steps, cobbled surfaces and overall suitability of excursions is an important part of our service, especially where mobility considerations are involved. We are pleased that this information helped you travel with confidence and that the support continued during the excursions themselves.
It is wonderful to know that these arrangements contributed to an enjoyable and memorable holiday. As for the weight gain, we will take that as a compliment to the excellent food on offer!
We look forward to welcoming you on another Riviera Travel holiday in the future.
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Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
We are delighted to hear about your wonderful experience on the Douro, Porto & Salamanca River Cruise. It's fantastic to know that you enjoyed the high-level staff, the accommodation, and found the food to be brilliant. We're also pleased that the wine and port tastings added to your enjoyment and that you found the overall atmosphere to be a perfect blend of relaxed and engaging, with plenty to keep you occupied throughout the day.
Thank you for your wonderful feedback!
We are delighted to hear that you had such a positive experience with us. We truly appreciate you choosing Riviera Travel for your journey.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
Date of purchase: 24/07/2026
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Trusted Customer
Feefo Verified
5 days ago
Very clear information on line and In paper copy. Easy to contact for questions or help.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 4* review .
We are so pleased to hear that you found our information clear and easy to access, both online and in paper copy. It’s also wonderful to know that you found our team easy to contact for any questions or assistance you may have needed. We appreciate you sharing your experience with us.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 4 star review.
We are delighted to hear that you enjoyed your holiday and that the hotel, tour guide and excursions all met your expectations. It is particularly pleasing to know that you found your tour guide knowledgeable, friendly and professional, and that the excursions were a highlight of your trip.
We note your comments regarding Ryanair and are sorry to hear that your flight experience did not meet the same standards as the rest of your holiday. As an airline operating extensively across Europe, Ryanair serves many regional airports and routes which provide convenient travel options for our guests. We do, however, offer departures from a range of regional airports where available, allowing guests to choose the option that best suits their preferences at the time of booking.
Thank you again for your kind feedback. We are delighted that, despite your disappointment with the flights, you enjoyed the holiday itself and we look forward to welcoming you on another Riviera Travel holiday in the future.
The service was excellent both before the trip and during it.
Riviera Travel
Riviera Travel
4 days ago
We are so pleased to hear that you had an excellent experience with our service, both in the lead-up to your trip and during your travels. Thank you for sharing your feedback and we hope to welcome you again in the near future .
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your feedback.
We are delighted to hear you had such a great holiday and that the pacing and visits were to your satisfaction. It's wonderful to know that Diane was an excellent tour manager and that her expertise was so valuable. We appreciate you sharing your feedback regarding the hotel's location and your thoughts on its star rating.
Food very good and always served with a smile ftom the staff
Staff were very attentive to us
Cruise Director and Cruise Host were also very well informed and helpful.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
It's wonderful to hear that you enjoyed your time with us and that our team, including our Cruise Director and Cruise Host, made your experience so positive. We appreciate your kind words about the food and the attentive service you received.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review,.
We are so pleased to hear that you had an excellent cruise and that you enjoyed the ship, service, and food. It is also wonderful to hear that the all inclusive package was well-received and that the Cruise Director kept you informed about the itinerary changes.
Thank you for your 5* review.
We are so pleased to hear you had a positive experience with our service. Thank you for taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your excellent review.
We are delighted to hear that you found the Rhine, Strasbourg and Heidelberg River Cruise to be very well run. We appreciate you choosing Riviera Travel for your holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.