I have been recommending Riviera Travel to friends and family for several years, but I felt that this holiday was not well structured. For instance, on two separate days we were left in the small...
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Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for your review. On behalf of Riviera Travel I would like to offer my sincere apologies that your recent holiday with us was not in line with your expectations. We work tirelessly to ensure the very highest quality levels for our tours and it is disappointing that you were not happy with your holiday. You can be assured we constantly monitor client feedback and your comments will prove extremely helpful in highlighting key areas that require our attention. Should you wish to discuss the issues raised then please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk.
Very good, this is our 6th trip with Riviera Travel and we are going on another one - Classical Spain in September. I have learnt to work out the mileage prior to booking the holiday though, one in...
Very good, the only real negative was arriving in the evening at Catania and after a long journey to our hotel in Agrigento we were given a pretty mediocre three course meal at about 22.30, when a...
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