Despite our holiday being cut in half and nothing can compensate for the disappointment the company did refund the unused portion of the cost with no fuss.
Please see the note above. We should have been made aware of the cabin issue when we booked. If this issue had not arisen all of our scores would have been 10 and we would be telling everyone to...
Read more
Nicole
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, I can see that you have also written in to us about your experiences on this tour and our Customer Services Department have responded to your concerns. I hope you were happy with this outcome but please do not hesitate to contact us if you have any further queries.
enjoyed the 2 evenings out & the hotel in Salamanca excellent staff on board but the dining experience did not come up to your usual standard but overall we enjoyed the tour
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
