Very good up to departure airport. All said in previous comment.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We are pleased to hear you enjoyed a lovely holiday overall, though we are sorry your airport experience did not meet expectations.
Your comments have been noted, and we appreciate you taking the time to share them.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your detailed feedback. We are delighted to hear that you had a lovely cruise overall and that our staff made such a positive impression, particularly Gillian, who ensured guests were well looked after during the unexpected disruption.
We do appreciate you bringing your experience at Lyon Airport to our attention. We are very sorry to hear about the difficulties you encountered with the distance to the terminal and the lack of assistance, especially for those with mobility needs. Your comments have been noted and will be shared with the relevant teams for review.
Thank you again for your recommendation, and we hope to welcome you again in the future
Date of purchase: 16/06/2026
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Trusted Customer
Feefo Verified
1 month ago
It was excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback.
We are delighted to hear that you had an excellent holiday.We appreciate you taking the time to share your experience and hope to welcome you again soon.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback.
We are delighted to hear that you found it to be excellent and that the trips were varied and interesting. We appreciate you choosing Riviera Travel.
Thank you for your wonderful feedback.
We are delighted to hear that you found all our services to be excellent. We truly appreciate you taking the time to share your experience with us.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback.
We are delighted to hear that this was one of the best holidays you’ve had and that our staff took such good care of you throughout.We appreciate your understanding regarding some level of operational noise occasionally experienced on the lower deck, and we’re pleased it did not detract from your overall enjoyment.
Thank you again for sharing your experience, and we hope to welcome you again in the future
Date of purchase: 18/06/2026
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Trusted Customer
Feefo Verified
1 month ago
Great
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review,
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4★ review. We are delighted to hear you had a great holiday and enjoyed the company, along with the organisation from your Tour Manager.
We appreciate you taking the time to share your feedback and hope to welcome you again in the future.
Excellent service by tour manager, advice and support.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review.
We' are delighted to hear you had such an excellent experience with our tour manager, and that their advice and support were so helpful. It's wonderful to know we could contribute positively to your travels.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We are sorry to hear that several aspects of your experience did not meet your expectations.
Your comments have been noted, and a member of our Guest Relations team will endeavour to contact you within the next few days to discuss your feedback further.
Date of purchase: 17/06/2026
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Jayne
Feefo Verified
ITA
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
We are so glad to hear that your first solo holiday with us was such a wonderful experience. It's fantastic that you felt relaxed and safe, and that you met lovely people and enjoyed the beautiful surroundings. We are also pleased that you had an amazing time and found our representative to be so helpful.
Excellent service from start to finish. Always kept informed.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your lovely feedback.
We are delighted to hear your holiday was perfect and that you received excellent service throughout, keeping you well informed every step of the way.We appreciate you taking the time to share your experience and hope to welcome you again soon.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback about your recent trip to Lake Maggiore, Orta & the Matterhorn.
We are delighted to hear that you found everything to be perfect and that you enjoyed this beautiful part of the world. It's fantastic to know that Marella provided you with excellent guidance and that you felt well looked after.
We are also pleased that you were impressed with the hotel's cleanliness, comfort, food, and views, and that the pool was a welcome amenity. We are thrilled that the excursions offered such variety and that this was your best escorted trip yet.
We hope to welcome you again in the future.
Date of purchase: 16/06/2026
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Trusted Customer
Feefo Verified
1 month ago
The tour manager was very good.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4*review.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review .
Date of purchase: 19/06/2026
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Andrew
Feefo Verified
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review. We are delighted to hear that you had an excellent holiday with us, from start to finish. It's fantastic to know that Adriana was so well-received; we appreciate you highlighting her friendly and informative service. We are also pleased that you found everything to be well organised.
The service from booking to taking part in the tour was great. Riviera work very hard to give the best service.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your kind words! We are delighted to hear that you had a great experience from booking through to your tour. We appreciate you highlighting our team's dedication to providing excellent
Product reviews
Riviera Travel
Riviera Travel
1 month ago
It sounds like you had a wonderful time exploring Krakow and appreciated the convenient location of your hotel, along with the excellent breakfast. We're also delighted to hear that Julie, your Tour Manager, provided such helpful and informative support throughout your trip. It's fantastic that Krakow has captured your interest so much that you're keen to return independently
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.