First Class.
Totally professional, streets ahead of other companies.
Faultless from the booking process, payment service, booklets and tickets received through to the holiday itself.
Riviera Travel
Riviera Travel
5 days ago
We are delighted to hear that you had a first-class experience with us and found our service to be streets ahead. It's wonderful to know that you found the entire process, from booking and payment to the travel documents and your holiday itself, to be faultless. We truly appreciate your high praise.
Product reviews
Riviera Travel
Riviera Travel
5 days ago
We are absolutely delighted to hear that you had such an excellent holiday with us on our Classic Sicily for Solo Travellers tour. It's wonderful to know that you enjoyed the itinerary, hotels, and places visited, and that our organisation from start to finish met your expectations. We're also thrilled that you found the group dynamic so positive and the evening meals enjoyable. Your kind words about Yasser are truly appreciated, and we're so pleased he contributed to your superb experience.
The service was excellent and the dining experience was first class.
Riviera Travel
Riviera Travel
4 days ago
We're delighted to hear that you found our service excellent and the dining experience to be first-class. Thank you for sharing your positive feedback.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you had an excellent experience on the Douro, Porto and Salamanca River Cruise. It's wonderful to know that you found the itinerary to be well-planned and organised, and that the standard of food, drink, and service from our staff and coach drivers met your expectations. We appreciate you highlighting these positive aspects of your journey. We also acknowledge your feedback regarding your return travel experience and understand how this impacted the end of your holiday.
From original booking I was kept informed of tour .The final booklet with all information needy from checking in , choosing trips etc was excellent
Riviera Travel
Riviera Travel
5 days ago
We are so pleased to hear that you were kept informed from the original booking and that the final tour booklet was excellent. It's wonderful to know that you found all the information you needed, from checking in to choosing trips, to be so helpful.
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Riviera Travel
Riviera Travel
5 days ago
We are so pleased to hear that your Budapest to The Black Sea River Cruise was more than you had hoped for. It's wonderful to know that you enjoyed the staff, trips, food, scenery, and the comfort of the ship.
Date of purchase: 03/07/2026
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Stephen Rogers
Feefo Verified
GBR
5 days ago
What Stephen Rogers said about Riviera Travel:
Excellent.
Riviera Travel
Riviera Travel
5 days ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
5 days ago
Thank you for taking the time to share your feedback. We're pleased to hear that you would consider booking with Riviera Travel again for an ordinary tour. We appreciate you highlighting your preferences regarding dining arrangements, and we regret that this aspect of your recent holiday did not meet your expectations.
It’s wonderful to hear that you experienced excellent service throughout your trip. We truly appreciate you taking the time to share your positive feedback with us.
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Riviera Travel
Riviera Travel
5 days ago
Thank you for sharing your wonderful feedback about your recent cruise on the Emily Bronte. We are so pleased to hear that you had an excellent experience with Riviera and that the service on board was brilliant. It's also good to know that any itinerary changes did not impact your enjoyment. We truly appreciate your loyalty and look forward to welcoming you on another Riviera river cruise in the future.
Thank you for taking the time to share your experience of The Blue Danube River Cruise. We are delighted to hear that you found the ship excellent, with spacious and spotlessly clean cabins and public areas. It's wonderful that you enjoyed the first-class food and found the excursions to be good and well organised, with knowledgeable local guides. We appreciate your feedback regarding the entertainment and will certainly take this on board.
Incorrect information given regarding air con in rooms.
Otherwise communication with Riviera was good.
Product reviews
Riviera Travel
Riviera Travel
5 days ago
Thank you for taking the time to share your feedback with us following your recent holiday.
We were delighted to learn that you enjoyed the itinerary and found it offered a good balance between escorted excursions and free time.
We also appreciate you taking the time to comment on your Tour Manager. We recognise the important role our Tour Managers play in shaping our guests' enjoyment of a holiday, and we are grateful when guests share both positive and constructive feedback. As we are continually striving to enhance the experience we provide, your comments have been shared with our Tour Management team for review and consideration.
We were sorry to learn that the hotel in Brig did not fully meet your expectations. Having reviewed your booking history, we can confirm that you enquired about air conditioning facilities at the hotels. At that time, information was provided confirming which hotels offered air conditioning on the itinerary. We regret to learn that you were also expecting air con at the Hotel Victoria.
Date of purchase: 30/06/2026
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Trusted Customer
Feefo Verified
5 days ago
Fine
Riviera Travel
Riviera Travel
5 days ago
Thank you for your 5^rating
Product reviews
Riviera Travel
Riviera Travel
5 days ago
Thank you for your wonderful feedback on your recent Rhine Cruise to Switzerland. We're so pleased to hear you enjoyed the boat, crew, and food. It's great that you found the Rhine Gorge to be a highlight, and we appreciate you sharing your observations about the industrial aspects of the river and the efforts made to cruise slowly for passenger enjoyment.
The service from both Riviera Travel and the hotel Maritim was excellent,
just the hotel location and rooms we were allocated let it down.
Riviera Travel
Riviera Travel
4 days ago
We are so pleased to hear that you experienced excellent service from both Riviera Travel and the Maritim hotel. We appreciate you taking the time to share your feedback with us.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your feedback on the Malta Uncovered tour. We are pleased to hear that you found the excursions to be very good, with interesting locations, knowledgeable guides, and excellent organisation and transport. We are also glad that our tour representative was helpful and charming.
We appreciate you bringing your concerns about the hotel to our attention. We are sorry to hear that your experience did not meet your expectations, particularly regarding the division of the hotel and the location of your room. We also note your comments about the evening dinners. Your feedback is valuable as we continually strive to improve our offerings.
Service on board the ship was exceptional. All the staff were friendly, polite and carried out their duties professionally, which helped to create an enjoyable cruise experience.
Riviera Travel
Riviera Travel
5 days ago
Thank you for your wonderful feedback. We are delighted to hear that you found the service on board exceptional and that our team's friendly, polite, and professional approach contributed to an enjoyable cruise experience.
Product reviews
Riviera Travel
Riviera Travel
5 days ago
We are delighted to hear that your Douro, Porto & Salamanca River Cruise exceeded your expectations and that you thoroughly enjoyed the food, service, and accommodation. It's wonderful to know that our well-organised tours and events, led by knowledgeable and professional guides, also contributed positively to your experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.