Excellent service! Every crew member went out of their way to ensure that we were happy. Especially enjoyed the guitarist Jose, cruise director Carlos and host Ana, and servers Dejan and Petrutch.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* feedback
We are delighted to hear about your exceptional experience and that our team made your trip so enjoyable. It's wonderful to know that you appreciated the efforts of Jose, Carlos, Ana, Dejan, and Petrutch, and that they contributed to making your holiday memorable.
We look forward to welcoming you again in the near future .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are so pleased to hear that your Seine, Paris and Normandy River Cruise exceeded your expectations! It's wonderful that you found the ship beautiful and the staff attentive and friendly. We appreciate you sharing your positive experience.
As we booked Cruise Only because we wanted to spend time in the area before and after the cruise, we had some issues with the online service. They were not willing to give us a number for the ship or...
Read more
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We appreciate you taking the time to share your experience.
We note your comments regarding the information provided prior to departure and the embarkation arrangements for guests travelling independently. Whilst guests are welcome to board the ship before 4pm, cabins may not be available until that time to allow for preparation between sailings.
A member of our Guest Relations team will be in touch over the next few days to discuss your comments further.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback.
We are delighted to hear that you had an excellent cruise and that the Adriatic Sky, its crew, and the food met your expectations. It's also great to know you enjoyed the swim stops and found our guide, Jill, enthusiastic and helpful. We appreciate you highlighting the comfortable and spacious nature of the ship.
Booking process excellent, information great, tour manager superb.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are so pleased to hear that you had an excellent experience with our booking process, found our information to be great, and that our tour manager was superb. It's wonderful to know we were able to provide such a positive experience for you.
Product reviews
Uploaded media
View all media (1)
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review!
We are absolutely delighted to hear that you had such an excellent experience on our Spain's Basque Country, La Rioja & Burgos trip! It's wonderful to know that the organisation, interesting visits, and the quality of our guides contributed to what you consider one of your very best trips. We're also thrilled that Carlos was such a superb tour manager and that you found our transport and drivers to be first-rate. It's fantastic to hear that our hotel and breakfast offerings met your expectations and that you found the staff friendly and helpful. We appreciate your understanding regarding the weather and are happy to hear you enjoyed the sunshine! We are so pleased that you felt the trip was excellent value for money.
Excellent pre-visit. They booked taxis and assistance for us throughout the holiday.
Our allocated tour manager was not as available to us as the other two - who were both excellent.
Product reviews
Date of purchase: 25/06/2026
0
Share
TO
Tony
Feefo Verified
GBR
1 month ago
What Tony said about Riviera Travel:
excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review
We are so pleased to hear that you had such a wonderful experience on your Burgundy, the River Rhone & Provence Cruise. It's fantastic to know that Jillian and Yvette were so helpful and that you enjoyed the itinerary, onboard team and boat facilities.
We are thrilled to know your holiday was so well organized and that you had such a wonderful experience with your tour representative. Thank you for sharing your feedback.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are absolutely delighted to hear that your first solo holiday with us was an amazing experience! It's wonderful to know that you found our arrangements, the included experiences, and your tour guide to be fantastic. We truly appreciate you sharing your positive feedback about Madeira.
Most of the time it was good; however, occasionally it was hard to get a waiter's attention in the lounge, or dining.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We appreciate you sharing your experience with us. It's good to hear that your time with us was mostly positive, but we are sorry to learn about the occasions where you found it challenging to get a waiter's attention. We value your feedback as it helps us to focus on areas where we can enhance our service.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We're pleased to hear that you enjoyed the food, presentation, accommodation and organised excursions during your cruise.
We also appreciate your comments regarding mooring locations, time in port and service in the restaurant. River cruise moorings are owned and allocated by local port authorities, and cruise lines must operate within a range of logistical, navigational and operational requirements when planning itineraries. As a result, it is not always possible to berth within easy walking distance of town centres or to schedule arrivals and departures at preferred times.
We have also noted your observations regarding service in the dining room and will share these with the relevant team for review.
We hope to welcome you on another Riviera holiday in the future.
Very good service before the trip and also on board
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are so pleased to hear that you had a very good experience with our service, both before your trip and on board. It's wonderful to know that we were able to provide you with such a positive experience.
Product reviews
Uploaded media
View all media (1)
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review .
It's wonderful to hear that you had such a fantastic trip on the Split, Hvar & the Delights of Dalmatia Yacht Cruise! We're delighted you enjoyed the boat, fellow guests, and the well-planned itinerary. We're also pleased to know that you found the accommodation comfortable and the food and service excellent.
Date of purchase: 27/06/2026
0
Share
AM
Amanda
Feefo Verified
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your experience with us.
We are delighted to hear that you found the tour informative and enjoyed the local knowledge shared by our representatives. It's also wonderful to know that you found everywhere clean and the hotels comfortable. We appreciate your positive feedback.
Date of purchase: 27/06/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Excellent service by all staff and crew.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful 5*review.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are delighted to hear that you had such a memorable experience on the Royal Clipper and that the beauty of the ship made a lasting impression. It's wonderful to know that your journey with us was so positive and we look forward to welcoming you again in the near future .
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.