Riviera Travel Reviews

Thank you for your feedback and suggestion . We appreciate that guests making their own travel arrangements may find it helpful to have direct contact with the Tour Manager. However, due to GDPR and privacy requirements, Tour Manager contact details cannot be shared in advance. Details of how to meet the Tour Manager and join the tour are provided before departure, and our Guest Relations team is available should any assistance be required.Thank you for taking the time to share your comments

Thank you for your review .

Thank you for for your feedback. We are very sorry to hear that you experienced issues with the arrival arrangements and the provision of a meal on your recent cruise. We appreciate you bringing this to our attention. We are pleased to learn that you enjoyed the high standard of food throughout your stay, that your cabin was spacious and well-equipped, and that the air conditioning was effective in the hot conditions. It is also good to know that once you were able to check in and the bar opened, all was well.

Thank you for your valuable feedback . We are so pleased to hear that you had a very good holiday with us, and we appreciate you sharing your feedback. It's wonderful to know that you found our representative Kate and your driver to be very good. We're sorry to hear about the difficulties you experienced with your knee pillow and the subsequent impact on your sleep. We understand how important comfort is, especially when managing a condition, and we regret that this issue caused you discomfort during the latter part of your trip.

Thank you for your wonderful 5* review .

Thank you for your feedback. We're delighted to hear that you enjoyed the tour and that your Tour Manager helped make the experience both interesting and enjoyable. We also appreciate your comments regarding the hotels. While we're pleased that you were satisfied with the accommodation in Helsinki and Tallinn, we note your observations about the Wellton Hotel in Riga. This feedback will be shared with our Product Team for their review. We hope to welcome you on another Riviera holiday in the future.

Thank you for your 5 star review! We are so pleased to hear that you had an excellent holiday with us from start to finish. It's wonderful that you found the holiday to be well organised, offering a good balance of guided trips and free time. We're delighted that you enjoyed the charm of each of the three cities. It's also fantastic to hear that Maggie was an excellent tour manager and went above and beyond for you.

It's wonderful to hear you had such a fantastic experience on our Madeira tour. We are delighted that our tour guide, local guide, and driver contributed to your enjoyment. It's also great to know you appreciated the beautiful scenery, brilliant weather, and your accommodation, including the food options that catered to dietary requirements. We are also pleased you found the group to be friendly and that the solo traveller aspect of the tour allowed for easy interaction and sharing of experiences.

Thank you for sharing your wonderful feedback. We are delighted to hear that our planning, organisation, and leadership contributed to a successful trip, and that you found the hotel and local guides to be great. It's rewarding to know we met your expectations.