Tpo clas service from all the friendly yet professional staff.
Everything ran smoothly - very well organized trips.
Unfortunately due to very high temperatures the trains were disrupted and we missed...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your experience.
We are delighted to hear that you received top-class service from our friendly and professional staff and that your trips were well-organized and ran smoothly. It's also wonderful to know that Sophie was able to assist you with your Eurostar connection during the unexpected disruptions. We appreciate your kind words and feedback.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your wonderful feedback about your Burgundy, the River Rhone & Provence Cruise.
We are delighted to hear that you found the excursions and transfers exceptionally well organized, and that the cruise was a relaxing experience. It’s fantastic to know you enjoyed the amazing food, the varied optional activities, and appreciated the daily updates. We are also very pleased that our staff were able to provide friendly, helpful, and professional service throughout your journey.
Thank you for your 4-star review!
It's great to hear that you enjoyed your Baltic Experience and found the tour management to be very good. We are delighted that the organisation and support throughout your holiday helped contribute to an enjoyable experience.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
We are so pleased to hear that you had a very well organised holiday with a good choice of centrally located hotels. It is wonderful that you enjoyed the tour guides and found them knowledgeable about the history of the cities. We are delighted you appreciated the individual beauty of both Stockholm and Copenhagen.
Date of purchase: 25/06/2026
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Feefo Verified
1 month ago
As above
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* feedback .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your recent trip to Helsinki, Tallinn, and Riga. We are delighted to hear that you found the guides excellent, the hotels of a high standard, particularly in Tallinn, and that the overall coordination of the tour was well managed.
We are sorry to learn that your experience was impacted by inefficient passport control at airports, especially in Helsinki.
Everything was well organised and communicated. Tour Manager was excellent from start to finish.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
We are delighted to hear that you had a positive experience with our organisation and communication. It is wonderful to know that our Tour Manager met your expectations and provided an excellent service throughout your trip.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are delighted to hear you had an excellent holiday with us on the Helsinki, Tallinn and Riga tour. It's wonderful that you enjoyed visiting so many interesting places, and we're pleased the local guides and hotels met your expectations. We'll be sure to pass on your kind words about your Tour Manager.
Thank you for your 5-star review!
It's wonderful to hear that you enjoyed the tour and that Maggie helped make your holiday such a success. We are delighted that her expertise, support, and dedication contributed to an enjoyable and memorable experience.
We hope to welcome you on another Riviera holiday soon.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4-star review!
It's wonderful to hear that you enjoyed the tour and that Maggie Tartaglia's organisation and communication helped make your holiday such a success. We're also pleased that you travelled with a great group of fellow guests.
We appreciate your comments regarding the guide in Helsinki and the coach arrangements in Tallinn. For the best possible experience, our guides are typically local to the destinations visited, allowing them to share their invaluable knowledge and insight into the area. We also appreciate your feedback regarding the coach arrangements and will ensure your comments are noted.
Date of purchase: 29/06/2026
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1 month ago
Very helpful and efficient.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful 5* review .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review !
Date of purchase: 25/06/2026
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Feefo Verified
1 month ago
Very good tour manager
Riviera Travel
Riviera Travel
1 month ago
Thank you for your review.
We are so pleased to hear that your tour manager helped make your experience enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back again in the future.
Booking service at Destinations show was great. Flight options are poor creating long transfer times and late arrival at the boat (Manchester)
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We’re delighted to hear that you were pleased with the booking service at the Destinations Show.
We also appreciate your comments regarding the flight options from Manchester. Unfortunately, the availability of suitable flight schedules and logistical constraints can sometimes result in longer transfer times and later arrivals at the boat than we would ideally like. We understand how this can impact the start of your holiday, and your feedback has been shared with the relevant teams for review.
Thank you again for taking the time to share your experience, and we hope to welcome you on another holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your review.
We are happy to hear that you enjoyed your holiday on the Burgundy, the River Rhone & Provence Cruise. We appreciate you highlighting your experience with the travel transfer arrangements.
The service received was excellent with the exception of our arrival and the champagne as already stated.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We're pleased to hear that you found the overall river cruise satisfactory and that the service you received throughout was excellent.
We appreciate your comments regarding your arrival experience and the champagne, and thank you for bringing these points to our attention. Feedback such as yours helps us continue to review and enhance our guest experience.
We hope to welcome you on board again in the future.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your detailed feedback.
We are pleased to hear that you enjoyed the opportunity to explore the Douro Valley, sample the local food and drink, and visit destinations such as Salamanca and Porto. It's also wonderful to know that you found the staff to be personable, professional and helpful throughout your cruise.We appreciate your comments regarding the ship, including the leak in the lounge area and your observations about the dining experience. Your feedback on the itinerary pacing and the balance between sailing time and opportunities to explore ashore is also valuable.
One of our Guest Relations team will endeavour to be in contact with you to discuss your experience in more detail and better understand the points you have raised.
Thank you for your feedback. We're delighted to hear that you had a great experience on your Baltics tour and that Maggie provided such excellent service as your Tour Director.
We'll be sure to share your kind comments with Maggie, who we are sure will be pleased to know that her efforts helped make your holiday so enjoyable.
We hope to welcome you again soon.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback.
We are delighted to hear that Maggie made such a positive impression during your Baltics tour. Her enthusiasm, knowledge, professionalism, presentation skills and clear communication are qualities that our guests greatly appreciate, and it's wonderful to know that her care and attention contributed so much to your overall experience. We will be sure to pass on your kind comments to her.We also appreciate your feedback regarding the booking arrangements and your experience with the local guide in Helsinki. Your comments have been noted and shared with the relevant teams for review, as guest feedback is invaluable in helping us enhance our holidays and service.
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