Thank you for taking the time to share your positive experience with us.
We are delighted to hear that you had an excellent time and that our tour guide was a great asset to your visit to Tallinn. It's wonderful to know that you found the hotel to be the best.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback!
It's wonderful to hear that you had a very pleasant trip and enjoyed the company of the people and our Tour Manager. We appreciate you sharing your positive experience with us.
First class - brilliantly organised and packed a lot in - excellent value for money and a wonderful experience
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review
It's wonderful to hear that you had such a fantastic holiday and that it was your best one yet! We're delighted you enjoyed the hotel, its location, and the excursions, which offered a great opportunity to experience Venice, Verona, several lakeside towns, and the Dolomites. We're pleased that the organisation allowed you to enjoy your time with ease, and that you found the experience to be outstanding value for money.
We look forward to welcoming you on another trip with Riviera Travel in the future.
The service offered by the crew was second to none, our tour guide who remained with us throughout was excellant, nothing was too much trouble.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review!
It's fantastic to read such positive feedback about the exceptional service provided by our onboard team and your tour guide. We are so pleased to hear that their dedication and willingness to help made your experience so enjoyable. Thank you for sharing your kind words, we hope to welcome you again in the near future .
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Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback about your Zadar and Islands of the North Yacht Cruise with Krka Waterfalls. We are delighted to hear that you found our communication excellent and that you enjoyed the accommodation both on the ship and in the hotel.
It's fantastic to know that Dario was such a first-rate tour guide and that all excursions were fully escorted and enjoyable. We appreciate your comments on the quality of the food and your observations about the weather in Croatia. We are thrilled you had such a positive experience.
Thank you for your 5-star review!
It's wonderful to hear that your Italian Odyssey was such an enjoyable experience. We're delighted that you found the service excellent, friendly, and efficient throughout your holiday.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera adventure soon.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review!
We are so pleased to hear that you had an excellent booking experience and that our Tour Manager Kevin, along with our driver Rolando, provided such a positive experience. It’s wonderful to know you found the Minerva Hotel in Arezzo to be comfortable, clean, and well-appointed.
We appreciate you sharing your thoughts on the places of interest and the informative tour guides. We are sorry to hear about the difficulties you experienced with the air-conditioning at the Rome Tulip Hotel Piram during the warmer weather, and that you were disappointed with the Rome tour itinerary and missed some key sites. We also note your feedback regarding the timing of the Florence and Uffizi Gallery tour after your journey, and we will your share feedback with the relevant teams for review for future itineraries.
The service from Riviera before and during the cruise was excellent, I couldn't fault it, including helping us out of the flight problem we had. The crew onboard were outstanding, including the...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are so pleased to hear that you had an excellent experience with Riviera Travel, both before and during your cruise. It's wonderful to know that our team was able to assist you with the flight issue and that you found the onboard crew, itinerary organization, ship crew assistance, food, menu, waiter service, room cleaning, and cabin quality to be outstanding. We're also delighted that you enjoyed the guided tours and found the talks by the tour director insightful. Your high praise is much appreciated and we hope to welcome again in the near future .
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
We are so pleased to hear that your first cruise experience along the Danube was thoroughly enjoyable and that you couldn't fault any aspect of your trip with us. It's wonderful that you found our organisation, the ship, crew, itinerary, cabins, meals, and excursions to be excellent.
We truly appreciate you highlighting the good value for money you received for the service provided. We are also glad to hear that we were able to assist you in finding an alternative flight during your travel disruption. Thank you for your kind words and for considering booking with Riviera again.
All were knowledgeable, respectful, and gave lots of tips to make the most of the holiday.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* feedback .
We are delighted to hear that our team provided you with an exceptional experience. It's wonderful to know that their knowledge and helpful tips contributed to you making the most of your holiday.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your review.
It's great to hear that you enjoyed the destinations included in the itinerary. Whilst we endeavour to ensure places of interest are included to provide a comprehensive holiday experience, we appreciate that the amount of coach travel and limited free time did not meet your expectations. We are sorry to hear that the pace of the tour left you feeling rushed and unable to fully relax and explore independently.
Your feedback is greatly appreciated and will be taken into consideration as we continue to review and develop our itineraries.
Thank you for taking the time to share your experience.
Really excellent service from beginning to end. The communication from the office was excellent and they answered a question I had very quickly. The transfers and the service onboard were also...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5-star review!
It's wonderful to hear that you enjoyed a great river cruise and received excellent service from beginning to end. We are delighted that our team provided prompt and helpful communication before your holiday, and that the transfers and onboard service helped make your experience so enjoyable.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday soon.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4 star review!
It's wonderful to hear that you enjoyed your week sailing along the Douro River and visiting such interesting destinations. We're delighted that the food, wines, and the friendly, efficient onboard team all contributed to a relaxing and luxurious holiday experience.
We appreciate your feedback regarding the consistency of the evening dining experience, particularly in relation to presentation, portion sizes, and the quality of some meat dishes. Comments such as yours are invaluable in helping us further enhance the experience we provide for our guests.
We hope to welcome you on another Riviera cruise in the future.
Riviera staff on board were good, friendly and helpful. However it felt like on the last day waiting for our departure that we were very much no longer their guests. We had til 1.45 pm to wait for...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4-star review!
It's lovely to hear that you had an enjoyable holiday and found the Riviera team on board to be friendly, helpful, and attentive throughout your cruise.
We appreciate your comments regarding the final day of your holiday. Whilst departure day arrangements are designed to accommodate guests with varying transfer times, we understand that the extended wait before your airport transfer, particularly during the exceptionally high temperatures, may have impacted your overall experience.
Thank you for taking the time to share your feedback. Comments such as yours are invaluable in helping us further enhance the experience we provide for our guests, and we hope to welcome you on another Riviera holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4-star review!
It's wonderful to hear that you enjoyed the ship, cabins, restaurant and bar facilities, and that the high standard of food, together with the air-conditioned surroundings, helped make your holiday comfortable during such a hot week. We're also delighted that the onboard team, tours, and excursions all contributed to an enjoyable holiday experience.
We appreciate your comments regarding the outdoor deck spaces. The safety of our guests and onboard team is always our highest priority, and on this particular route the sun deck is occasionally required to close when passing under low bridges or through locks. Information about these navigational requirements is provided before travel to help guests understand what to expect. We appreciate your feedback regarding the availability of shaded seating areas during periods when access to the sun deck is restricted.
Thank you for taking the time to share your experience, and we hope to welcome you on another Riviera holiday in the future.
Thank you for sharing your wonderful feedback about your recent Helsinki, Tallinn & Riga holiday.
We are delighted to hear that you found the holiday to be excellent, from the direct flights from Edinburgh to the well-balanced itinerary of tours and free time.
It's also fantastic to know that your Tour Manager, Alex, looked after you so well, and that you had positive experiences with the local guides in Helsinki, Tallinn, and Riga.
We very much hope to welcome you onboard again in the future .
Thank you for your review.
It's wonderful to hear that you found the Royal Clipper to be a beautiful ship and enjoyed your Mediterranean Odyssey. As a traditional sailing vessel, opportunities to sail under full sail are dependent on favourable weather and wind conditions, and we appreciate that this is one of the unique experiences guests hope to enjoy during their voyage.
We hope to welcome you on another Riviera holiday in the future.
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