Jorge the cruise director was useless and lazy. I would expect him to check on the groups on the excursions or at the very least check on the gentle walkers but he didn’t in fact we often saw him...
Excellent from before I left it was very efficient.
The guide was very efficient and worked very hard to make it a great trip.
Bus drivers were excellent and on time
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5 * review.
We are so pleased to hear you had an excellent experience with us, from your pre-departure arrangements to your trip itself. It's wonderful to know that our guide worked so hard to make your journey great, and that our bus drivers were efficient and punctual.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* review !
We are delighted to hear that you enjoyed your holiday in Norway and found it to be very well organised. It's wonderful to know that our guide went above and beyond, and that you found them to be very helpful and highly organised. We appreciate your feedback on the city of Oslo and are glad you found it interesting with plenty to see. We understand your disappointment regarding the Viking Museum, but we're pleased you were able to enjoy other aspects of the city. It's also great to hear that you had a very good train trip to Voss and that the hotel was wonderful and in an excellent location.
Date of purchase: 26/07/2026
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Trusted Customer
Feefo Verified
4 days ago
Well organised and good quality throughout.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your excellent feedback. We are delighted to hear that you found our organisation and quality to be of a high standard throughout your experience. We appreciate you taking the time to share your thoughts and hope to welcome you again in the near future.
Product reviews
Riviera Travel
Riviera Travel
3 days ago
Thank you for 5* review.!
We are so pleased to hear that your Seine Paris and Normandy River Cruise went very smoothly and that you enjoyed the balance of activities and excursions. It's wonderful to know that our staff provided excellent care throughout your journey.
Date of purchase: 21/07/2026
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JE
Jeff
Feefo Verified
GBR
4 days ago
What Jeff said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* review!
Product reviews
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* review !
We are so pleased to hear that you had a wonderful time on your Blue Danube River Cruise. It's great to know that the food and drink were of a 5-star quality and that our staff were attentive and friendly. We appreciate you highlighting the alternative arrangements made during your trip.
Thank you for your wonderful review!
We are delighted to hear that you had such a positive experience. We truly appreciate you taking the time to share your feedback with us.
Product reviews
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* review!
We are so pleased to hear about your wonderful experience on our Douro, Porto & Salamanca River Cruise. It's excellent to know that you felt well looked after from the moment you arrived at Oporto Airport, throughout your time on board, and during your excursions. We are delighted you found the cabin storage practical, the beds comfortable, and the air conditioning quiet. It's also fantastic to hear your high praise for the superb meals and the attentive service from our friendly dining team. We are glad you enjoyed the inclusive drinks and found the excursions varied and interesting.
Thank you for your % *review.
We are delighted to hear you had such a positive experience with our service! Thank you for taking the time to share your feedback with us.
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Riviera Travel
Riviera Travel
2 days ago
Thank you for taking the time to share your feedback about your recent experience on the Rhine Strasbourg and Heidelberg River Cruise. We are pleased to hear that you found the ship, staff, food, and our representatives to be excellent. We understand that changes to the itinerary due to river levels can be disappointing, and we appreciate you sharing the details of how this impacted your journey. We are glad that despite these adjustments, you were still able to enjoy aspects of your trip.
The service was excellent, from answering pre-booking query, through the updating of information, the ship, the onboard staff and the local drivers and guides.
The only downsides were the inability...
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Riviera Travel
Riviera Travel
2 days ago
Thank you for taking the time to share your experience. We are delighted to hear that you found our service excellent throughout your journey, from your initial queries to the support provided by our onboard staff and local partners. We appreciate you highlighting the positive aspects of your trip and are pleased you had an enjoyable experience.
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Riviera Travel
Riviera Travel
2 days ago
Thank you for your 4* review!
We are so pleased to hear that you found your holiday to be excellent overall and that you appreciated the efforts of our crew, Jorge and Jemma , to make your experience as enjoyable as possible. We understand that the circumstances surrounding the river levels were disappointing, and we regret that this impacted your ability to experience the full itinerary. We are glad that you found the ship, food, and drinks package to be of a very high standard.
Thank you for your 5* review !
We are absolutely delighted to hear that you were so well looked after throughout your Rhine, Strasbourg and Heidelberg River Cruise and that you enjoyed the all-inclusive meals and drinks. It's wonderful to know that your cabin met your expectations for cleanliness and space, and that you found the entertainment enjoyable.
We are also very pleased that our team managed the itinerary adjustments due to low water so effectively, ensuring you didn't miss out on visiting Heidelberg and Strasbourg. It’s fantastic to hear that you and your wife would happily book with us again, and that your friends were so impressed they plan to book with us too.
Depends on whether you are referring to the hotels, the guides, the restaurants, the carriers etc. Generally all where pretty good but we have already indicated in the review where these fell short.
Riviera Travel
Riviera Travel
2 days ago
Thank you for taking the time to share your feedback with us. We appreciate you noting that, generally, your experiences with our hotels, guides, and restaurants were positive. We are also grateful for the specific details you've provided elsewhere regarding areas where we could enhance the overall experience.
Product reviews
Riviera Travel
Riviera Travel
2 days ago
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed the tour overall and that you found the destinations interesting and diverse. It is also pleasing to know that your Tour Manager helped to make the experience enjoyable through her professionalism, patience, and good humour.
We appreciate your comments regarding the journey between Tallinn and Riga, the hotel in Riga, and the group dining arrangements. Feedback such as yours is valuable and helps us continually review and develop our tours and services.
Thank you once again for travelling with Riviera Travel. We are pleased that, despite these observations, you had a very enjoyable holiday and hope to welcome you on another Riviera tour in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.